The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,384 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,384 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter did not like the fact the face cream had smooths stubble. She gave it to a male friend”

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Posted 2 years ago

Hi Angela, Can you please explain a little more so we can investigate? (email sayhello@tstcglobal.com) Many thanks.

Posted 2 years ago

“Great products, arrive well packed in a timely manner, in eco-friendly packaging.”

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Posted 2 years ago

“It evaporated very very quickly.”

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Posted 2 years ago

“I was delighted with my purchases. They exceeded my expectations and the packaging was even more beautiful in reality. I have yet to use the products but look forward to it. Unfortunately, the yoga set packaging was torn on arrival so I couldn't give it as a gift as intended. This probably happened in transit as my parcel was detoured and delayed and a bit 'knocked about' when it finally arrived so I blame the courier not The Somerset Toiletry Co. That was the only negative, I will definitely use the company again and recommend it to friends. Thank you.”

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Posted 2 years ago

“I bought these for a fun gift and was very impressed with the look of them and the box they arrived in. I don’t know what the shower cocktails are like as yet but I’m sure they’re lovely.”

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Posted 2 years ago

“This company is a recent find for me. They make some really lovely products for giving as gifts and I expect my first purchase won’t be my last!”

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Posted 2 years ago

“Gives a fresh clean aroma to my bathroom”

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Posted 2 years ago

“Order delivered promptly, well packaged goods.Website very straightforward to use.”

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Posted 2 years ago

“Excellent products and good customer service.”

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Posted 2 years ago

“Sweet orange Soap on a Rope. Lovely soap and I adore the fragrance (it fills the bathroom!). Shape not great, but maybe thats why it was reduced. I'll certainly buy this soap again.”

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Posted 2 years ago

“Everything was delivered promptly and efficiently. Packaging was good and products arrived undamaged”

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Posted 2 years ago

“Lovely range of bath products. Good sized soap bars. Ordering and paying was stress free although I did get confusing emails saying I had left items in my basket. However, I waited and the products arrived safely.”

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Posted 2 years ago

“Very efficient never waited very long gor the goods to arrive.”

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Posted 2 years ago

“I put these gift bags in my shepherds hut for guests and I’m so glad I found a local company to use in our accommodation in Somerset . Lovely selection of fragrances and this pear one is very delicate . My only issue would be it’s like in little plastic bottles but at least they go in the recycling”

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Posted 2 years ago

“AAA soaps are a delight ...... but a pity that you have fallen into an absurdly difficult website - making it difficult for customers to find/purchase their much-loved products!”

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Posted 2 years ago

Hi James, So sorry you had issues with our website. If you could contact us directly and explain the problem, we may be able to resolve it. Thanks, Lisa

Posted 2 years ago

“Gorgeous perfumes but could do better on tecycing”

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Posted 2 years ago

“I love this hand cream. Just wish it was easier to buy locally”

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Posted 2 years ago

“Good company selling products you don’t find in the supermarkets.”

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Posted 2 years ago

“I saw these products in a local Farmers Fayre and the smell reminded me of a similar but more expensive Jo Malone product. I haven’t been disappointed and the Freesia and Pear is lovely.”

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Posted 3 years ago

“It was bought as a present so I can't comment, but hopefully the recipient is pleased with it.”

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Posted 3 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,384 reviews