The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,332 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company is a recent find for me. They make some really lovely products for giving as gifts and I expect my first purchase won’t be my last!”

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Posted 2 years ago

“Gives a fresh clean aroma to my bathroom”

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Posted 2 years ago

“Order delivered promptly, well packaged goods.Website very straightforward to use.”

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Posted 2 years ago

“Excellent products and good customer service.”

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Posted 2 years ago

“Sweet orange Soap on a Rope. Lovely soap and I adore the fragrance (it fills the bathroom!). Shape not great, but maybe thats why it was reduced. I'll certainly buy this soap again.”

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Posted 2 years ago

“Everything was delivered promptly and efficiently. Packaging was good and products arrived undamaged”

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Posted 2 years ago

“Lovely range of bath products. Good sized soap bars. Ordering and paying was stress free although I did get confusing emails saying I had left items in my basket. However, I waited and the products arrived safely.”

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Posted 2 years ago

“Very efficient never waited very long gor the goods to arrive.”

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Posted 2 years ago

“I put these gift bags in my shepherds hut for guests and I’m so glad I found a local company to use in our accommodation in Somerset . Lovely selection of fragrances and this pear one is very delicate . My only issue would be it’s like in little plastic bottles but at least they go in the recycling”

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Posted 2 years ago

“AAA soaps are a delight ...... but a pity that you have fallen into an absurdly difficult website - making it difficult for customers to find/purchase their much-loved products!”

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Posted 2 years ago

Hi James, So sorry you had issues with our website. If you could contact us directly and explain the problem, we may be able to resolve it. Thanks, Lisa

Posted 2 years ago

“Gorgeous perfumes but could do better on tecycing”

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Posted 2 years ago

“I love this hand cream. Just wish it was easier to buy locally”

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Posted 2 years ago

“Good company selling products you don’t find in the supermarkets.”

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Posted 2 years ago

“I saw these products in a local Farmers Fayre and the smell reminded me of a similar but more expensive Jo Malone product. I haven’t been disappointed and the Freesia and Pear is lovely.”

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Posted 2 years ago

“It was bought as a present so I can't comment, but hopefully the recipient is pleased with it.”

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Posted 2 years ago

“I prefer to shower with soap; if nothing else it is more economical than shower gel. This soap, which I have used before, smells lovely and lathers up beautifully. It is also very reasonably priced. My only problem with it is that is too large for me to hold comfortably and so I cut the bar in half, which generates a fair amount of wasted flakes. A half-bar size would be perfect for me. There is a very good choice of soaps at good prices on the website. The soap arrived in a lovely box which I have kept for re-use.”

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Posted 2 years ago

“Trying to find a replacement to another brand that made a similar product. A little lighter on the scent but not bad. Delighted to find an alternative as I’m sure the original is not coming back anytime soon. Well done.”

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Posted 2 years ago

“Bought as a gift. Beautifully packaged soaps. Cannot comment on them but I am sure recipient will love them. Arrived later than expected but this is due to the Royal Mail Strikes not the company itself.”

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Posted 2 years ago

“Divine smell and great service. Did buy the other range you do which was slightly cheaper but can hardly smell it at all :(”

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Posted 2 years ago

“All on time, smell good but only opened one so far. Perfume not strong and is fading quite quickly in the air but texture good!”

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Posted 3 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,332 reviews