The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 743 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 743 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice products but unfortunately I misread the description because these items arrived separately and not in a nice presentation gift box I was kind of expecting as it was Christmas!”

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Posted 4 months ago

I'm very sorry you were not completely happy with your purchase. We are currently looking into adding a gift box box option to our website so good to know this would be helpful.

Posted 4 months ago

“Easy transaction and well packed.”

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Posted 4 months ago

“Ok but bubble bath very disappointing for the price”

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Posted 4 months ago

“Not tried yet it is a gift”

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Posted 5 months ago

“Very disappointed with the candle, there was not much scent.”

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Posted 7 months ago

Hi Lorna, Very sorry you were not pleased with your purchase. We appreciate your feedback and will take this into account going forward.

Posted 7 months ago

“Two out of three products are fine. The Coconut/Lime scrub is far too oily with liquid paraffin, you need two showers to get rid of it.”

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Posted 11 months ago

“I love the smell but it does not las more than one hour.”

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Posted 1 year ago

“Smell is not expectedly persistent stays. Once spray and smell gone.”

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Posted 1 year ago

Sorry you were not happy with your purchase. If you'd like to return it we could offer you a refund?

Posted 1 year ago

“Great size bottle and price but unfortunately disappointed that the fragrance does not last very long at all once applied to the body. Will not purchase again.”

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Posted 1 year ago

Sorry you were not happy with your purchase. If you'd like to return it, we could offer you a refund?

Posted 1 year ago

“I love this product but sadly have not received my delivery yet”

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Posted 1 year ago

So Sorry Abi, Royal Mail are causing lots of delays. Please get in touch directly and we'll do our best to help you. Thanks, Lisa

Posted 1 year ago

“Not sure yet, bought for my husband who has not used it yet.”

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Posted 1 year ago

“Lovely soap however very little fragrance”

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Posted 1 year ago

The Somerset Toiletry Co is rated 4.8 based on 743 reviews