The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,528 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seems to be a gremlin in your system which stops the email/gift card being sent to recipient. However your admin were soon on the case once notified and quickly resolved it. It did mean my friend did not get it on her birthday though 🙄”

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Posted 1 year ago

So sorry about the delay; we are in the process of upgrading our systems, so hopefully, this will improve going forward.

Posted 1 year ago

“Very nice products but unfortunately I misread the description because these items arrived separately and not in a nice presentation gift box I was kind of expecting as it was Christmas!”

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Posted 2 years ago

I'm very sorry you were not completely happy with your purchase. We are currently looking into adding a gift box box option to our website so good to know this would be helpful.

Posted 2 years ago

“Easy transaction and well packed.”

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Posted 2 years ago

“Ok but bubble bath very disappointing for the price”

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Posted 2 years ago

“Not tried yet it is a gift”

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Posted 2 years ago

“Very disappointed with the candle, there was not much scent.”

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Posted 2 years ago

Hi Lorna, Very sorry you were not pleased with your purchase. We appreciate your feedback and will take this into account going forward.

Posted 2 years ago

“Two out of three products are fine. The Coconut/Lime scrub is far too oily with liquid paraffin, you need two showers to get rid of it.”

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Posted 2 years ago

“I love the smell but it does not las more than one hour.”

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Posted 3 years ago

“Smell is not expectedly persistent stays. Once spray and smell gone.”

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Posted 3 years ago

Sorry you were not happy with your purchase. If you'd like to return it we could offer you a refund?

Posted 3 years ago

“Great size bottle and price but unfortunately disappointed that the fragrance does not last very long at all once applied to the body. Will not purchase again.”

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Posted 3 years ago

Sorry you were not happy with your purchase. If you'd like to return it, we could offer you a refund?

Posted 3 years ago

“I love this product but sadly have not received my delivery yet”

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Posted 3 years ago

So Sorry Abi, Royal Mail are causing lots of delays. Please get in touch directly and we'll do our best to help you. Thanks, Lisa

Posted 3 years ago

“Not sure yet, bought for my husband who has not used it yet.”

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Posted 3 years ago

“Lovely soap however very little fragrance”

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Posted 3 years ago

The Somerset Toiletry Co is rated 4.8 based on 1,528 reviews