The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,400 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a replacement soap as previous one was damaged in the post Thank you ☺️”

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Posted 1 month ago

“I bought this as a gift for a 'gnome mad' friend. It's so cute and may well order one for myself! Lovely website and easy ordering.”

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Posted 1 month ago

“This is lovely, looks great and works well”

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Posted 1 month ago

“Lovely hand cream excellent price & very quick delivery. Will definitely use again”

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Posted 1 month ago

“Delivery very quick and very secure packaging, very good quality products, would highly recommend”

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Posted 1 month ago

“I really love the smell. Its like home baking. I keep lighting in the morning.”

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Posted 1 month ago

“Really love this lavender soap it's a shame u do t do it in a big refill but I will definitely be buying more”

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Posted 1 month ago

“wonderful seclection; prices and delivery excellent”

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Posted 1 month ago

“Bought this many times for myself and others, lovely shower gel.”

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Posted 1 month ago

“Bought this as a gift, so have not used it myself.”

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Posted 1 month ago

“So nice to find a local company making lovely products. So much nicer than supermarket soaps. Great prices too.”

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Posted 1 month ago

“As always great product and good value.”

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Posted 1 month ago

“Reliable service communicated all necessary details promptly Had purchased your products at a third party outlet in years past but this year they were unavailable so trawled the net and found your web site and was able to purchase all my usual gifts and more besides. Over the last 3 years I have had no adverse comments about your products which were bought as gifts.This covers all the purchased items so individual reviews are unnecessary.5 star service all round”

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Posted 1 month ago

“I always love your soaps and was not disappointed this time. Thge fragrances are lovely and the soaps last a long time too. False economy to buy cheaper soaps. They were packed well and arrived very quickly.”

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Posted 1 month ago

“Love the products. They smell sooooo good. Would highly recommend Somerset”

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Posted 1 month ago

“Although most items are listed as organic, upon receipt when you scan the products they are toxic on the Yuka app.”

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Posted 1 month ago

Thank you for your message and for taking the time to share your concerns. We do not state any of our products are organic, and we always list full ingredient information so customers can make informed choices. All of our products, meet strict UK and EU cosmetic safety regulations and undergo a full safety assessment by qualified cosmetic safety experts before they can be sold. You are welcome to return your products if you are unhappy with your purchase.

Posted 1 month ago

“This was a gift and it is very well liked.”

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Posted 1 month ago

“The soap arrived very quickly, and was well packaged.”

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Posted 2 months ago

“Arrived quickly and safely. So pleased to have found this company as this hand cream has a lovely gently lavender aroma. Hard to find anywhere else.”

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Posted 2 months ago

“This was bought as a gift, but I couldn’t resist popping it open to have a quick sniff; oh boy, it’s lovely! Delivery was quick, and ordering was easy. What more could you ask for”

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Posted 2 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,400 reviews