The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 743 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 743 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“Brilliant gifts and loved by recipients”

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Posted 3 months ago

“All good. Thank you.”

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Posted 3 months ago

“Ideal for daughter as she loves mojitos novel idea. Surprised with size larger than anticipated.”

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Posted 3 months ago

“Very good product, and quick delivery will definitely be using this company again.Thank you”

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Posted 3 months ago

“Regarding the Oak moss and Vetiver shower gel, I have to say that I'm very disappointed with the product as I cannot smell any sign of Vetiver at all. It smells like a rather cheap hand wash.”

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Posted 3 months ago

“I love the smell of the verbena diffuser, it is the best I have ever had. However, trying to wrestle the plastic stopper out of the bottle is almost impossible without serious damage to fingers as you need a knife or scissors to get it out. Why can’t it have a screw top and also why cannot it be provided in a refill?”

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Posted 3 months ago

Hi Lynn, Agree these are tricky - we find a teaspoon is the best option. We are always looking to improve our products so will take this into account. Thank you for letting us know.

Posted 3 months ago

“This product is truly amazing. It eradicates the worse of odours and the fragrance is delightful. I bought one for my friend and now she too is hooked.”

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Posted 3 months ago

“Good company”

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Posted 3 months ago

“Beautifully packaged, gorgeous soap.. Thank you! They were so well received as gifts this Christmas.”

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Posted 4 months ago

“Very nice products but unfortunately I misread the description because these items arrived separately and not in a nice presentation gift box I was kind of expecting as it was Christmas!”

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Posted 4 months ago

I'm very sorry you were not completely happy with your purchase. We are currently looking into adding a gift box box option to our website so good to know this would be helpful.

Posted 4 months ago

“Customer service is spot on. Good range of products at a good price. Delivery was quick and well packaged without being over the top. Would buy from again and would recommend.”

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Posted 4 months ago

“Always like to deal with a company which has ethical considerations,”

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Posted 4 months ago

“A reasonably priced company and quick delivery; I also like that they use dissolvable (more eco friendly) packaging filler that I like to use in my food waste bags.”