The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,400 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A christmas present, no feedback yet.”

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Posted 2 months ago

“Love this handbag - look forward to less bottle use as you upgrade ‘green trade’ by introducing option for refills - hopefully in larger quantities (?) thank you 🙏”

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Posted 2 months ago

Hi Claire, You'll be glad to know we're launching 1 litre Naturally European hand wash refills in the New year! Thanks for shopping with us.

Posted 2 months ago

“Brilliant service Wonderful quality Bargain”

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Posted 2 months ago

“Very pleased with my product. Easy website,good value for money!”

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Posted 2 months ago

“This cute character was bigger than I expected and my granddaughter adored it Haven't sopened it yet but I expect the scent will be as good as the packaging”

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Posted 2 months ago

“I bought 2 mystery boxes, I thought they may have been different but both the same and also I thought you may have got a different scents but ended up with 2 of the same in each box.”

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Posted 2 months ago

Thank you for getting in touch and for ordering our Mystery Boxes. We’re so sorry to hear that both of your boxes contained 2 of the the same scents. While our Mystery Boxes are designed to offer a surprise selection, we completely understand that receiving identical products can be disappointing. I’ve passed your feedback on to our warehouse team so we can review how we mix and pack these boxes in the future to avoid duplication where possible.

Posted 2 months ago

“Love the idea of smaller handy bars,love the scent and smell,beautiful packaging, you know you have something special inside, great price, kept updated of status arrived on time, very happy thank you”

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Posted 2 months ago

“Perfect stocking filler!”

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Posted 2 months ago

“Lovely item as a free gift.”

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Posted 2 months ago

“The Somerset Toiletry was very quick to process and dispatch my order, and everything arrived quickly and juts as described. Packaging was entirely recyclable and limited to what was actually needed, which is always much appreciated.”

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Posted 2 months ago

“Your products are excellent quality and not over priced for such quality. I have bought mixed orders for gifts and there are always comments about the lasting fragrances. Keep it up! Kath Banks”

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Posted 2 months ago

“The nice scent. Is a bigger bottle than I was expecting”

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Posted 2 months ago

“Really beautiful bottle of handwash & smells amazing too”

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Posted 2 months ago

“Excellent delivery. Multiple items bought as Xmas gifts.”

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Posted 2 months ago

“I bought these for gifts and was delighted with the speed of delivery and the beautiful packaging. I know the products will be of excellent quality as everything I have bought previously has been exceptional.”

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Posted 2 months ago

“Great communication, responded very quickly to my email enquiry. A quality company that makes the customer feel valued”

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Posted 2 months ago

“A perfect place to buy more natural products for the face, the hands and the body”

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Posted 2 months ago

“Fantastic quality always. Have purchased a number of times and Somerset Toiletry Co provide excellent customer service. So much choice clearly displayed on their great website. Thank you and happy days.”

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Posted 2 months ago

“Very nice selection of soaps, good quality and lovely perfume. Live in a hard water area this soap gives a creamy lather. Using Bay Rum at present which seems to have a granular consistency, the perfume is like cologne. Looking forward to using the rest, I order 2 packs at reduced price, a bargain.”

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Posted 2 months ago

“Lovely fresh smell”

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Posted 2 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,400 reviews