The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.79

4.8 Rating 1,528 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“Lovely packaging and smells amazing. Makes a great present.”

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Posted 4 months ago

“Very fast delivery, great packaging, beautiful soap delicious fragrance. Highly recommend”

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Posted 4 months ago

“I love the variety of fragrances delivered by this company. Ordering from them is simple and I have always received my orders promptly.”

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Posted 4 months ago

“We purchased several products to gift to family members for Christmas. Gorgeous products and fabulous scents! Thank you for speedy delivery service.”

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Posted 4 months ago

“Bought for my mums birthday - one very happy mum. Lovely fragrance and fab customer service”

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Posted 4 months ago

“Lovely toiletry pack of three fragrant soaps, beautifully scented and packaged. I would have given 5 stars but the packaging had been damaged in transit (torn at three corners). Otherwise, a lovely stocking-filler gift for my wife at Christmas. Will definitely buy again.”

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Posted 4 months ago

Hi Nick, We are really sorry about your damaged item. Please contact our customer service team directly and we'll refund or resend your item in the New Year. Apologies for the inconvenience.

Posted 4 months ago

“I order them every year for my daughter so hope the product is still about Christmas 2026!”

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Posted 4 months ago

“I found this company a little while ago and I like the philosophy they abide by. I also like the products so felt it was time to indulge again. Great value for money in my view.”

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Posted 4 months ago

“Bought this as a gift lovely box of hand creams. Fast delivery.”

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Posted 4 months ago

“Order well packaged, as advertised and beautifully presented. Arrived quickly too”

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Posted 4 months ago

“Excellent value for money, quality product & speedy delivery”

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Posted 4 months ago

“I love this product. Beautiful glass dispenser and wonderful sandalwood soap. Looks amazing in my guest toilet.”

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Posted 4 months ago

“Great service, well packed and speedy delivery, good to support a local company”

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Posted 4 months ago

“I sent an email a couple of days ago but I haven’t received anything back yet. I never got the 2 mud masks that I ordered. I understand they was in the sale, so maybe stock wasn’t updated”

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Posted 4 months ago

Hi Rebecca, Our customer service team will be in touch for resolve the problem. Apologies for the inconvenience.

Posted 4 months ago

“Arrived quickly and beautifully packaged!”

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Posted 4 months ago

“My little great niece absolutely loved this when she visited at the weekend. I love it too!”

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Posted 4 months ago

“I wish there were more items still available in the milk.”

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Posted 4 months ago

Hi Kelly, You'll be pleased to know we're relaunching this fragrance next year - new and improved!

Posted 4 months ago

“Products look much nicer in the photo than in real life. Disappointed with the actual products, and wouldn’t use the company again sadly.”

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Posted 4 months ago

“I ordered a couple of items, upon receipt, unfortunately one of them was faulty. I contacted the company who immediately sent me out a replacement. Excellent customer service! I will definately use them again :)”

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Posted 4 months ago

“Always great service tank you”

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Posted 4 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,528 reviews