The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,332 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product”

Helpful Report

Posted 2 months ago

“I love the bottle and the colour of the hand wash. It smells lovely and you get a nice lather. The order was prompt and came as described.”

Helpful Report

Posted 2 months ago

“The product smells really nice but doesn't seem to last very long. I was impressed to find a somerset company to deal with but was horrified to find the product was made in china!!. So I won't be purchasing anymore of your products.”

Helpful Report

Posted 2 months ago

Thank you for your feedback, and we’re sorry to hear that you weren’t fully satisfied with your purchase. We work with trusted manufacturing partners around the world so that we can offer a wide range of products at different price points. That said, we’re also proud to produce many items here in the UK, which you can easily find in our Made in England collection online. We’re always transparent about where our products are made, and this information is available on our website. Please rest assured that all of our manufacturing partners are carefully selected and operate to the highest standards to ensure the quality our customers expect.

Posted 2 months ago

“A local firm that I am happy to support.”

Helpful Report

Posted 2 months ago

“I was looking for a replacement for the equivalent product from Purdy and Figg, which did not require a subscription and was, ideally, cheaper. Unfortunately this one is a rather sickly scent andI wil not be buyong again.”

Helpful Report

Posted 2 months ago

Thank you for sharing your feedback with us. We’re sorry to hear that the fragrance wasn’t to your liking — we understand how important scent is when choosing products. We have another fragrance in our Toilet Drops which might be more to your liking; Lemon, Eucalyptus, and Mint. You're welcome to return unused items from your order for a replacement or refund.

Posted 2 months ago

“First time placing an order from this company and I have to say they are fabulous. All the products have an expensive look about them. The packaging is lovely with cute messages written inside the box. Lovely touch to add to some beautiful products. Will definitely be ordering again”

Helpful Report

Posted 2 months ago

“Fabulous my daughter and granddaughter loved it Great quality”

Helpful Report

Posted 2 months ago

“Great value. My items, three different Halloween soap dispensers, were beautifully packaged and didn't take long to arrive. Really pleased with this company and shall order from them again”

Helpful Report

Posted 2 months ago

“So pleased with this item especially as it was my free gift!”

Helpful Report

Posted 2 months ago

“Lovely product. Smells amazing. Arrived beautifully packed so just perfect. Easy ordering and good communication . Highly recommended.”

Helpful Report

Posted 2 months ago

“I bought lots of gifts from this company and they all look good quality. I used the free gift air reed diffuser and it smells divine.”

Helpful Report

Posted 2 months ago

“I frequently purchase the ale and stout soaps for my son who has a physical job in forestry. Long lasting,effective soap bars( he doesn't want to use soap from any other company)”

Helpful Report

Posted 2 months ago

“Delicious smell & quality product”

Helpful Report

Posted 2 months ago

“These are stocking fillers, so I haven't tried them! However they are very attractive and I look forward to using them to fill Christmas stockings! The products were dispatched and delivered with great efficiency. Thank you!”

Helpful Report

Posted 2 months ago

“BEAUTIFUL products! The nicest design and colour scheme I’ve ever seen. Highly recommend the products and great service.”

Helpful Report

Posted 2 months ago

“Highly delighted with Pumpkin soap dispenser so will my friends and family make a beautiful gifts tasteful excellent”

Helpful Report

Posted 2 months ago

“Excellent! Quick delivery, good communication! Well packaged products. Products are beautiful!”

Helpful Report

Posted 2 months ago

“500ml,a good price for my purchase.”

Helpful Report

Posted 2 months ago

“This is the first time I've used this company. They were extremely efficient and quickly despatched my order. I will definitely order from them again.”

Helpful Report

Posted 2 months ago

“I used to use the Rose Petal body lotion and shower gel which doesn't seem to be available now. So I tried the Milk Cotton and the scent is delightful. I smells really clean. The quality is as ever fantastic and it really does make my skin very soft. I love it and will order it again.”

Helpful Report

Posted 2 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,332 reviews