The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,186 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased this as a present for my sister. Upon receipt the shower gel had leaked a little it smelt absolutely amazing. I did report the leak and they sent a replacement without hesitation ! I will definitely be ordering again from this company. They provided excellent customer service”

Helpful Report

Posted 1 month ago

“These have a very delicate smell, which is easily over powered by showering products. So I felt like I was cleaning up the residue for no real benefit”

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Posted 1 month ago

“Excellent and efficient service”

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Posted 1 month ago

“I was given some shower gel Mr Smooh as a gift -- lovd it so ordered all you did .going through them all slowley Lovely smells and nice soap!.”

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Posted 1 month ago

“Excellent product. Larger than expected. Beautiful.”

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Posted 1 month ago

“Great website, easy to find item and easy to order/pay. Delivery was quick and items well packed.”

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Posted 1 month ago

“I love this soap, I love rose sentenced cosmetice, I bath my two daughters aged 3 and 9 with it.”

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Posted 1 month ago

“Bought as a gift for a friend. I had previously bought this other items of this particular scent & she loved it. Beautifully packaged to give as a gift. Delivery was quick & items in my order were safely packaged for transit. Would buy from the company again”

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Posted 1 month ago

“Only opened two of the four soaps, and they are beautiful quality, and where some soaps can causing dry skin these are very moisturising. Will be coming back for more.”

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Posted 1 month ago

“Amazing products, many thanks”

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Posted 1 month ago

“Smells lovely and very pretty container.”

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Posted 1 month ago

“Unfortunately this product had very little smell compared to my previous experience of using the same.Very disappointing.It seems like it has been watered down as it doesn't resemble remotely what I have used before”

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Posted 1 month ago

Hi Selina, Very sorry you were not happy with your purchase. We have not received this feedback before. The products you purchased are made in the UK using the same formulations, so I'm unsure why they would not compare to your previous experience. If you'd like to return your items we can offer you a full refund?

Posted 1 month ago

“absolutely lovely handwash”

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Posted 1 month ago

“I love the spray. It really cools my feet, which get terribly hot in the evening. Fantastic delivery here in two days and we'll packed.. Thank you”

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Posted 1 month ago

“Lovely product. Pity being discontinued. Really good service from Somerset toiletries”

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Posted 1 month ago

“My packages came within 3 days . All items packed well as they are made of glass”

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Posted 1 month ago

“Amazing product”

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Posted 1 month ago

“Have been unable to get these to perform. Will keep trying but don't expect any improvement. Won't be buying them again.”

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Posted 1 month ago

Hi Bryan, We're very sorry you're not pleased with your shower steamers - they do have to be used in a particular way to ensure they work properly. As a valued customer I'll issue a partial refund. Kind regards, STC

Posted 1 month ago

“Aii went extremely well.”

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Posted 1 month ago

“This company is amazing. Very quick delivery. Always keep you informed. I would recommend buying from them.”

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Posted 1 month ago

The Somerset Toiletry Co is rated 4.8 based on 1,186 reviews