The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.77

4.8 Rating 1,048 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 5 star review on 27th July 2023

Anonymous

Anonymous // 01/01/2019

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“Fabulous customer service. Really pretty dispenser. Very pleased. It’s really lovely”

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Posted 2 months ago

“Super quality and efficient service..”

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Posted 2 months ago

“I have purchased the jasmine blossom for my mum as part of a gift, I am sure she will like it, & the bottles are very pretty. The orchard blossom is for me love the scent & the pretty bottle.”

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Posted 2 months ago

“Beautiful product, brilliant service”

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Posted 2 months ago

“I love their Naturally European range and the hand wash is lovely . The refill option is great and delivery was prompt”

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Posted 2 months ago

“Seemingly well organised, certainly well presented, and delivered. I will have no hesitation in dealing with this company again!”

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Posted 2 months ago

“Nice bottle but don’t smell anything ! Don’t think I would buy again”

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Posted 2 months ago

“Freshness packed in the bottle will buy again”

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Posted 2 months ago

“Brilliant quality soaps with such reasonable price. Love the scent and the texture of the soaps. Wonderful delivery. Will definitely purchase soaps from them again.”

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Posted 2 months ago

“I’m not overly impressed, because I was expecting a stronger scent.”

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Posted 3 months ago

Hi Janet, Really sorry you were not happy with your purchase, generally our customers love this product as it's our bestselling product online. Please contact us if you'd like a voucher code off your next purchase as a gesture of goodwill. Kind regards, Lisa

Posted 3 months ago

“I was brought up in Somerset, so it makes me very happy to support a homegrown English company based in my childhood County. The products are excellent and I buy them for friends and family as well as my own home.”

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Posted 3 months ago

“Quick delivery.Not disappointed.Really pleased with mystery soap box.”

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Posted 3 months ago

“I have used these products for years and I love the subtle clean understated fragrance of milk cotton best of all”

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Posted 3 months ago

“Really pleased with my experience, as my diffuser was posted very quickly after my purchase - I was surprised to see the notification just a couple of hours after I placed my order! Postage was very quick, and with great plastic-free and careful packaging.”

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Posted 3 months ago

“They smell divine”

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Posted 3 months ago

“Lovely silky soap.”

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Posted 3 months ago

“Excellent hand cream!”

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Posted 3 months ago

“Very good. Smells really fresh. Pleased with product”

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Posted 3 months ago

“Arrived promptly and very well packed. The handwash were lovely. Ordered both scents and very happy with both. Would order again.”

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Posted 3 months ago

“Pleasant perfume”

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Posted 3 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,048 reviews