The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,400 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

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“Bought this as a gift lovely box of hand creams. Fast delivery.”

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Posted 1 month ago

“Order well packaged, as advertised and beautifully presented. Arrived quickly too”

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Posted 1 month ago

“Excellent value for money, quality product & speedy delivery”

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Posted 1 month ago

“I love this product. Beautiful glass dispenser and wonderful sandalwood soap. Looks amazing in my guest toilet.”

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Posted 1 month ago

“Great service, well packed and speedy delivery, good to support a local company”

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Posted 1 month ago

“I sent an email a couple of days ago but I haven’t received anything back yet. I never got the 2 mud masks that I ordered. I understand they was in the sale, so maybe stock wasn’t updated”

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Posted 1 month ago

Hi Rebecca, Our customer service team will be in touch for resolve the problem. Apologies for the inconvenience.

Posted 1 month ago

“Arrived quickly and beautifully packaged!”

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Posted 1 month ago

“My little great niece absolutely loved this when she visited at the weekend. I love it too!”

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Posted 1 month ago

“I wish there were more items still available in the milk.”

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Posted 1 month ago

Hi Kelly, You'll be pleased to know we're relaunching this fragrance next year - new and improved!

Posted 1 month ago

“Products look much nicer in the photo than in real life. Disappointed with the actual products, and wouldn’t use the company again sadly.”

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Posted 1 month ago

“I ordered a couple of items, upon receipt, unfortunately one of them was faulty. I contacted the company who immediately sent me out a replacement. Excellent customer service! I will definately use them again :)”

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Posted 1 month ago

“Always great service tank you”

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Posted 1 month ago

“Speedy service, well packed and lovely scented handwash. Would highly recommend.”

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Posted 1 month ago

“My daughter loves a good smelling shower gel so I bought 3 different ones from here and they all smell amazing. She will be very happy at Christmas !!! First time ordering from here and delivery was very quick. I will be ordering again. Thank you.”

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Posted 1 month ago

“Prompt delivery. Diffuser a gift and not opened. The singing snowman soap reviewed separately”

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Posted 1 month ago

“Great gift looks lovely”

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Posted 1 month ago

“Beautiful cream. Does not smell of orange blossom.”

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Posted 1 month ago

“Excellent site . Easy to order. Products are exactly as pictured. Quick delivery.”

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Posted 1 month ago

“Absolutely gorgeous toiletries. Lovely attention to detail.”

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Posted 1 month ago

“I have been very impressed with all of the products I’ve purchased so far - I’m now a regular buyer of soaps from this company and love the hand washes and solid soap bars in particular. Always have had speedy delivery too.”

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Posted 1 month ago

The Somerset Toiletry Co is rated 4.8 based on 1,400 reviews