The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.78

4.8 Rating 1,332 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Somerset Toiletry Co 4 star review on 21st September 2023

Diane Hill

The Somerset Toiletry Co 5 star review on 27th July 2023

Marta Majkut

The Somerset Toiletry Co 5 star review on 26th July 2023

Marta Majkut

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Xxxxxxccccccv”

Helpful Report

Posted 2 weeks ago

“Excellent product will be buying again lovely smell”

Helpful Report

Posted 2 weeks ago

“Lovely smell”

Helpful Report

Posted 2 weeks ago

“Candles are excellent. Opening the box smelled brilliant!! 😊 Im very happy with my purchase. Candles are not overpowering but just right rosedelicious. Definitely will buy again when im out of my stock!”

Helpful Report

Posted 2 weeks ago

“Beautiful products and very reasonable price! Soap smells amazing.”

Helpful Report

Posted 3 weeks ago

“Always a pleasure to receive xx”

Helpful Report

Posted 3 weeks ago

“Issue with smashed bottle in post and was resolved within 10mins of me reporting it, can’t ask for better than that”

Helpful Report

Posted 3 weeks ago

“Great company to deal with. Quick service & delivery. Thank you.”

Helpful Report

Posted 3 weeks ago

“Everything amazing 🤩 thank you”

Helpful Report

Posted 3 weeks ago

“Beautifully packaged, wonder ful aroma, total experience was lovely from purchase to receiving, thank you”

Helpful Report

Posted 3 weeks ago

“Absolutely gorgeous , cruelty free products ! Beautiful packaging , Devine scents and very secure and fast delivery . Highly recommend, you will not be disappointed 🤩”

Helpful Report

Posted 3 weeks ago

“Offered this in the sale it arrived really quickly, well packaged.love the smell”

Helpful Report

Posted 3 weeks ago

“A christmas present, no feedback yet.”

Helpful Report

Posted 3 weeks ago

“Love this handbag - look forward to less bottle use as you upgrade ‘green trade’ by introducing option for refills - hopefully in larger quantities (?) thank you 🙏”

Helpful Report

Posted 3 weeks ago

Hi Claire, You'll be glad to know we're launching 1 litre Naturally European hand wash refills in the New year! Thanks for shopping with us.

Posted 3 weeks ago

“Brilliant service Wonderful quality Bargain”

Helpful Report

Posted 3 weeks ago

“Very pleased with my product. Easy website,good value for money!”

Helpful Report

Posted 3 weeks ago

“This cute character was bigger than I expected and my granddaughter adored it Haven't sopened it yet but I expect the scent will be as good as the packaging”

Helpful Report

Posted 3 weeks ago

“I bought 2 mystery boxes, I thought they may have been different but both the same and also I thought you may have got a different scents but ended up with 2 of the same in each box.”

Helpful Report

Posted 3 weeks ago

Thank you for getting in touch and for ordering our Mystery Boxes. We’re so sorry to hear that both of your boxes contained 2 of the the same scents. While our Mystery Boxes are designed to offer a surprise selection, we completely understand that receiving identical products can be disappointing. I’ve passed your feedback on to our warehouse team so we can review how we mix and pack these boxes in the future to avoid duplication where possible.

Posted 3 weeks ago

“Love the idea of smaller handy bars,love the scent and smell,beautiful packaging, you know you have something special inside, great price, kept updated of status arrived on time, very happy thank you”

Helpful Report

Posted 3 weeks ago

“Perfect stocking filler!”

Helpful Report

Posted 3 weeks ago

The Somerset Toiletry Co is rated 4.8 based on 1,332 reviews