The Somerset Toiletry Co Reviews

Name: The Somerset Toiletry Co
Rating: 4.77

4.8 Rating 1,048 Reviews

95 %

of reviewers recommend The Somerset Toiletry Co

4.8

Based on 1,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

The Somerset Toiletry Co 5 star review on 27th July 2023

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service - minor order problem was resolved immediately and without any fuss.”

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Posted 1 month ago

“Absolutely brilliant, bought the Soap Mystery Box and it arrived within 3 days, I loved it so much that I ordered another box for my daughter.”

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Posted 1 month ago

“Products lovely. Excellent delivery times etc. However, these were for gifts and some of the boxes were quite bashed when they arrived and so don't look quite as pretty as they should. A bit more bubble wrap required.”

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Posted 1 month ago

Hi Elaine, Very sorry your items were damaged slightly in transit. If you're able to send us some photo's directly, we can organise a replacement or refund. Please email sayhello@tstcglobal.com. Many thanks, Lisa

Posted 1 month ago

“Arrived promptly!”

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Posted 1 month ago

“Prompt postage.”

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Posted 2 months ago

“Nice smell, makes our ensuite smell fresh.”

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Posted 2 months ago

“Lovely hand wash set bought in sale nice fresh smell comes in handy tray have purchased 2 more for presents .”

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Posted 2 months ago

“I ordered the pack of 6 different soaps. It's too early to say what I think about them because I have yet to use them. They are a good size and every time I open the cupboard where I store them, there is a lovely perfume smell. They were dispatched/delivered quickly.”

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Posted 2 months ago

“Love this product but removing the stopper before use was extremely difficult. People with hand mobility orbstrength problems may struggle!”

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Posted 2 months ago

Hi Janice, We are redesigning our reed diffusers as we understand they can be difficult to open. They should be available to purchase this Summer. In the meantime, we suggest carefully using scissors or a teaspoon to remove the stopper. Thank you for the feedback.

Posted 2 months ago

“Beautiful smelling hand cream. Absorbs easily, leaving hands soft”

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Posted 2 months ago

“Although haven't used the soap yet the experience has been 5 star. Great communication and postal updates, well packaged and arrived post haste. In the boxes great big beautiful smelling bars of soap which even my husband will be able to get his massive hands around. So at this point all good am well pleased. Oh, and the price of the mystery boxes was very reasonable.”

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Posted 2 months ago

“I have been usring the Lily of the Valley handwash for many years. It is lovely to use.”

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Posted 2 months ago

“Arrived earlier than expected, wrapped well and smells gorgeous.”

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Posted 2 months ago

“Excellent service and first class products”

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Posted 2 months ago

“Beautiful packaging scent, and more importantly leaves hands feeling clean but not dry in guest bathroom will be ordering for main bathroom too.”

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Posted 2 months ago

“Lovely smell, quite a thick cream but perfect for working/night hand cream.”

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Posted 2 months ago

“Prompt service , a company with a great range of products”

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Posted 2 months ago

“Nice hair and body wash with pleasant aroma”

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Posted 2 months ago

“Really love it”

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Posted 2 months ago

“I'm glad I found this company. They have great products. I bought 4 items so far.”

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Posted 2 months ago

The Somerset Toiletry Co is rated 4.8 based on 1,048 reviews