“This sweater is very thin and the material is not good quality. The pocket pulls down the sweater and makes the stripes sag, which is conveniently covered up in the photos provided… the price of this sweater and the quality do not align.”
Hi Laura,
Thank you for taking the time to leave a review on the Going Places Gradient Stripe Sweater. We really appreciate it when our customers take the time to leave reviews. They help us improve our product descriptions by better aligning them with actual customer experiences.
We're sorry to hear that Going Places Gradient Stripe Sweater didn't quite work out for you. You may still be eligible for a return.
As long as the item is in new condition, in the original packaging, with tags attached, and within 30 days of your delivery, you can use our Return Portal here- https://three-bird-nest.happyreturns.com/ (US), or someone from our Customer Service team would be happy to help you, just reach out to us at hello@threebirdnest.com!(Note: final sale items are not returnable. Shipping fees are also non-refundable.)
Once we've received your return it can take us 8-10 business days to process your refund but don't worry, you'll get a confirmation email once it's been refunded!
We'll be sure to pass your feedback along to our team! If there's anything else we can help you with, please don't hesitate to reach out to our Customer Service team at hello@threebirdnest.com we're always happy to help however we can.
