“I gave up after the replacement fell apart, too, after hand washing as recommended. Customer service was great. I was shocked to see them still selling the sweater after my feedback and reading the text reviews on the sweater.”
“Took the tags off and wore this afternoon for first time...I can't even count the picks on it. My husband even said something about why my sweater was so picked. I attached pictures to show you, but they are all over. He said he hopes I didn't pay much for it because it so bad. Wish I could send it back and get my money back. If you buy it, beware.”