Hi Matthew, Oops! We don't have a note from you about your pump in our inbox, spam or trash. Not sure what happened there. Sounds like the internet swallowed it! Happy to help with your pump however. One thing to note, the gauge normally doesn't read accurately until there's some pressure–about 7 PSI–on your way to a max of 15 PSI. We can show you a quick way to test that or sort out any other issue with your pump. Don't worry, we stand by our gear. Just click reply to this email and share some details about your issue and we'll help get it resolved ASAP. See you on the water, Matt Social @ Thurso Surf
How would you rate the stability of your new board?
Very Unstable
Stable
Very Stable
How would you rate the quality of your new gear?
Poor
Good
Excellent
How would you rate the value of your new gear?
Poor
Good
Excellent
“Everything about my SUP has been perfect so far. I ha enthused the kayak conversion kit yet, but that was a big selling point for me. I really like that all the fins are removable and very easy to get on/off. The carrying case is perfect too as I can fit extra gear in there too. Would definitely recommend.”
How would you rate the stability of your new board?
Very Unstable
Stable
Very Stable
How would you rate the quality of your new gear?
Poor
Good
Excellent
How would you rate the value of your new gear?
Poor
Good
Excellent
“This board is sooooo amazing, I have owned a few other name brand isups and this is by far the best one I have owned!!! I won't leave thurso. Ridge, Versatile, smooth and hold a lot of weight so I can load up and set out for a fun filled adventure!! You won't regret this purchase”
How would you rate the stability of your new board?
Very Unstable
Stable
Very Stable
How would you rate the quality of your new gear?
Poor
Good
Excellent
How would you rate the value of your new gear?
Poor
Good
Excellent
“We bought 2 and have used them 3 times so far; we love them! Unfortunately one of the pumps came with a leak (luckily we had 2). We contacted the company for a replacement but we were told they didn't have any in stock but they could send a display model pump. Once we said that was fine, we never heard back and have no idea if the replacement pump is coming... but other than a bad pump and some iffy customer service, we LOVE the boards. They only take 5-10min to pump up (if your pump doesn't have a broken seal) and even less time to deflate.”
How would you rate the stability of your new board?
Very Unstable
Stable
Very Stable
How would you rate the quality of your new gear?
Poor
Good
Excellent
How would you rate the value of your new gear?
Poor
Good
Excellent
“It is perfect. I bought for myself (64). My BFF (69), son (38), daughter-in-law (32) and grandson (11) all had a great time on it. We enjoyed each other on it but couldn't wait for our turn. If not back ordered last summer would have gotten more! Can't wait til water warms”
