<div>Hi there!<br/>Thanks for taking your time to give us feedback. We're obviously not happy that you're not satisfied, most of our customers are. What is it that you think is in poor quality? If it's a flawed copy, we'll of course provide you with a new one. Any specifications you could give us help us a lot ? we work continually to improve our products, build as well as fabrication quality.thank you in advance for any comments you may give<br/><br/>best regardsAnand, Tieroom customer service<br/></div>