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Developer and manufacturer of 3d printers

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Thoroughly not impressed. Local vendor failed to provide support, Tiertime initially refused to honour the warranty claiming it has expired before I purchased it as they counted 1 year from when it left the factory.. After a lot of correspondance with weeks between replies they sent out the wrong part, a few more weeks they sent one of the correct parts and one of many issues were resolved. After that I had to do a dance with DHL who tried to deliver a package that didn't exist, using the same waybill as the first. And now I have to write a new review as well, no idea if Tiertime or DHL are the most incompetent, but clearly neither have any significant level of control in their operations.
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Posted 8 months ago