Tiertime Reviews

4.75 Rating 1,075 Reviews
95 %
of reviewers recommend Tiertime
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Customer Service
4.62 out of 5
Read Tiertime Reviews

About Tiertime:

Developer and manufacturer of 3d printers

Visit Website


+86 13810480728

Cloris Zhang was excellent to deal with.
Posted 13 hours ago
I contacted them for a small quality control issue, the coating on the build plate had a piece missing, but it was not damaged during shipping. They replaced it free of charge.
Posted 4 days ago
The customer service I experienced was amazing, Cloris went above and beyond to make sure I was satisfied with order. She truly took care of things that she didn’t have to, nor did I expect her to. Simply awesome 👏
Posted 6 days ago
The answer was short, but helpful.
Posted 1 week ago
Great communication. Excellent product.
Posted 1 week ago
I feel like the team tried to solve and eventually did solve all the problems, Thank you guys!
Posted 1 week ago
Thank you for fast and easy response.
Posted 1 week ago
Great communication thanks
Posted 1 week ago
Very happy with the support for Upbox and Cetus mk3.
Posted 1 week ago
Super help from Cetus thank you!
Posted 1 week ago
China. Product gauge instructions
Posted 2 weeks ago
Very helpful service. Solved my problem
Posted 2 weeks ago
Not helping at all.
Posted 2 weeks ago
better when shipped from uk warehouse
Posted 2 weeks ago
Thank you, but please add a fan for PLA in the future
Posted 2 weeks ago
Todo bien y contento con el servicio
Posted 2 weeks ago
Posted 2 weeks ago
It was a very good experience
Posted 2 weeks ago
Molto gentili e professionali!
Posted 2 weeks ago
Between the replacement parts that were sent snd and the online community we were able to get ghe printer working 100%
Posted 2 weeks ago
Tiertime is rated 4.75 based on 1,075 reviews