“Very good service! I have just bought UP mini 2 Extruder since mine was gone, but unfortunately got a defective one, stuck all the time, couldn't print anything. it happen sometimes, and in these cases the service matters of course. I contacted the customer support and they helped me all the way to test it and fix it. I did the all process without success. after we did our best, they have sent me another one, which worked well from the first time. my word to the world - very good service and support.”