I am sorry to see that you have experienced some issues when installing your tiles. This is never something that we would want, so have contacted you to see how we can best resolve this for you.
Regards,
Joanna
“Arranged for samples to be sent so that I was able to compare tiles to determine how I wanted to proceed.
Tile samples arrived promptly and absolutely made the difference in my decision.
Subtle differences were more clear in the samples than online so worth doing.”