“Tiles look great and the quality is fab. The only issue was with delivery however I was informed that it was the external company they use that was the issue.”
We apologise that the delivery service affected your experience. We do employ a third party courier and rely on them to deliver on time. I can see that this was resolved however if you wish to discuss anything further please contact us.
I apologise you were unhappy with the service you received. I can see you have now spoke with the team and the order has been refunded in full. If you want to discuss anything further please contact us.
I apologise you were unhappy with the service you received. I can see you have now spoke with the team and the order has been refunded in full. If you want to discuss anything further please contact us.
“I fit bathrooms and usually get to supply the tiles. Unfortunately the customer insisted on these tiles and the job was made much more difficult. Tile sizes varied by a few mm and the tile felt cheap. For this much money, we could have bought quality from a merchant”
I apologize you were unhappy with the quality of the tiles, We would not expect our tiles to have such discrepancies and would be happy to look into this further if you wished to discuss this with us.
