“Sent wrong tiles.
Spent time navigating phones to establish that TM were now out of stock.
Awaited back order for a few weeks.
Then had to requested refund as our project was badly impacted and client frustrated.
What can I say. Fail.”
We are sorry to see that this has happened and that you have been so inconvenienced. We can see that this has now been refunded, but please do give our customer service team a call if you wish to discuss this further.
