“After searching everywhere for the perfect tiles I found this range and we are so pleased with our amazing new bathroom! This company were great to deal with from start to finish and the tiles are stunning. Highly recommend”
“I purchased some tiles but two packages were broken. Tile mountain said that if I am able to use the two broken packages as cuts/trims they will refund me 50%. I phoned and emailed them few times but haven’t seen any response from them. I have been to the store and online team but still haven’t sorted it.”
We are very sorry if we have not gotten back to you in this regard. Unfortunately, we cannot see that any correspondence has reached us from yourself.
That said, if you do want to return to the store you purchased the tiles from, they will be able to issue a refund back to your card for the damages.
“Only ordered sample which we liked; however on realising it only came in meter square tiles, decided size of tile was too big for project. We are still searching”
