“The fact they use APC overnight as a courier let's tile mountain down. Don't deliver on day requested and just dump the delivery on your doorstep when they want to deliver and claim it's been signed for, considering you get charged £30 for the delivery its appalling. Other than that reasonable products at a reasonable price”
Thank you for your feedback.
We are sorry to hear about your experience with the delivery service and understand your concerns. This is certainly not the level of service we aim to provide.
We can see that this matter has now been resolved, and we appreciate your patience whilst this was being addressed. We are pleased to hear that you were happy with the products overall.
If you need any further assistance, please do not hesitate to contact us.
Best wishes,
The Tile Mountain Team
“Staff were really helpful, answering all our questions. The tiles were delivered the next day. Tiles look great although they haven’t been put up yet as our bathroom makeover has been delayed”
“Once I saw them in the showroom I knew they were the ones after looking at many other stores. Affordable, easy to order and was delivered into the store in a few days. Would highly recommend”
