Thank you for your feedback. We’re delighted to hear that you think the Onyx Marble Effect tiles are fabulous! However, we're sorry to learn about the damage you experienced during transit, as well as the difficulties you've encountered in rectifying it.
We strive to make the replacement process as smooth as possible and appreciate your patience. If you need any assistance, please do reach out to our customer service team at 01782 23822 or via email at customer.service@tilemountain.co.uk. We’re here to help!
Kind regards,
Joanna
“The tiles are amazing, and they have perfect polish and colour. I'm so pleased that I ordered the sample, so I was able to see them in real, but so difficult to choose in between, they are all so good:)”
“These tiles are stunning. The vein and all round finish is quality and really has mad out bathroom.
Still not finished just need to fit the bathroom now but here's the photo below when it's just been tiled.”
“Great looking tile, delivered well. However I ordered 12 for a shower, and of those that arrived, I ended up with 5 and 4 with identical patterns, leaving me with 3 other unique ones. I spent a long time making sure the repeat wasn't noticeable! Just make sure when you get them, you open and go through making sure you won't leave yourself with a load of the same pattern left at the end.”
