“I visited the Stockport Branch to look at tiles in their showroom. There were so many different displays to view, almost too many to make a choice! I decided upon the Maddox light grey floor & wall files for our bathroom. They were exactly what I was looking for and look fabulous in our new bathroom! The staff were knowledgeable & approachable. They were able to provide information on the best colour grout + trims and placed an order in-store for a 48hr delivery turn around to my home address.”
“Tiles came well packed and all intact. They are described as grey, however would suggest they lean more towards beige with grey shading in them. We used sand trim and Caribbean Mapei grout which went very well.”
“We got these types for the bathroom. While they look good, we hadn't noticed that the pattern makes them look "permanently dirty" in places. Notice that they are not all the same, we only saw one in the showroom that looked almost cream, didn't realize that the others would have this "cloudy" look to them. Still ok just not as good as I had hoped.”
We are sorry to see that you are unhappy with the tiles.
We do always advise dry-laying the tiles prior to using adhesive to secure them to the floor, as this will allow customers to check that they are happy with the tiles prior to installation. We are more limited in what we can do to assist once an order has been installed, though we do always try to help in any way we can. If you require any further assistance with the order, please do not hesitate to get in touch with the showroom.
Kind regards,
Joanna
