“We have ordered from Tile Mountain on several occassions, the quality is very good, the pricng is also very competative, on our last order we needed an axtra few tiles, they allow you to buy single tiles rather than a whole box and they came the next day, all in all a great product and service”
“Tiles arrived in good time and the team were very helpful when there was a bit of a delay on them - helping to track down the issue and communicate with me. The quality of the tiles are also top notch.”
Thank you for your feedback.
I can see that our team has reached out to you directly to assist with the issue. If you need any further support or have any additional concerns, please feel free to get in touch. We’re here to help.
Kind regards,
The Tile Mountain Team.
“This is just a sample of a 6 inch square terracotta quarry tile. The sample is everything I wanted it to be and Tile Mountain seem to have by far the cheapest price per sq m I can find so I will be ordering a number to do the job.”
“I ordered these tiles at short notice when we had the opportunity to bring forward planned work on our house. The process was easy, only needing 48 hours notice.
Delivery was a bit frustrating. We were given a day and time slot, the time came and went, the tracking then showed the pallet as being refused.
Chasing is hard because you have to call Tile Mountain, who have to call the delivery firm, who have to call the driver to ask for an update, and then relay the message back through Tile Mountain to you. I called to chase, they said they’d call me back in 30 mins. They didn't call back. After 4 hours and having chased 3 times, I was told the pallet got damaged and thats why it wasn’t delivered.
I organised another delivery day. Tile Mountain agreed to pass on a different person’s mobile number who would be able to receive the tiles on my behalf while I was away. Whether they did or not, the courier still called me while I was out of the country. Thankfully after they couldn’t get through they just knocked on the door, so we got the tiles ok in the end.”
“Good quality tile. Colour and size just right Only problem for me was I just needed a small amount, and the drlivery would have been more than the cost of the tiles.”
“I purchased these Quarry tiles to replace some old tiles that had chipped and cracked. The quality is superb. Good square edges and consistant thickness.”