“Great service from tile mountain
Laid as feature floor through our kitchen and dining room
All people who have seen so far have said it looks fantastic”
“I was very disappointed when these arrived. They were printed rather than cast and the colours were very muted and not at all as photographed on the website. Several also arrived damaged. Incorporation them but had to pay my own courier at a cost of £70. I shall not be ordering again.”
We’re truly sorry to hear about your disappointment with the tiles. It’s important to us that our customers receive products that meet their expectations, and we regret that the colours and quality did not align with what you anticipated based on our website.
Your feedback is invaluable, and we will certainly take it into consideration as we continuously strive to improve. If there’s anything we can do to assist further, please feel free to reach out.
Regards,
Joanna
“We absolutely love the tiles – they’re exactly as described. The service was outstanding as well. We would highly recommend both the tiles and Tile Mountain.”