“I have just had my bathroom refitted and toilet only just been completed after 3 weeks, I'm afraid the warehouse haven't got a glue what they are doing, order things they give you a date and the items do not arrive until 2 days later,it was a nightmare from start to finish never use them again.”
Thank you for your feedback.
We are very sorry to hear about your experience and understand how frustrating the delays must have been, especially during a bathroom refit. This is not the level of service we aim to provide.
If you need any further assistance, please do not hesitate to contact us.
Best wishes,
The Tile Mountain Team
“We visited your portrack Lane branch on the look out for flooring for the hall way. Steven was amazing at helping us choose the right flooring after showing him a photo of what the hall way was like he showed us the range and helped us to chose a colour to match. We love our new hall way. Steven is a great asset to your store with a lot of knowledge and great customer service,we will be back again when our next room is complete”
“I chose a bathroom from Bathroom Mountain and then my flooring from Tile Mountain - there was a large choice, samples were sent free of charge and very quickly and when ordering the flooring, the staff could not have been more helpful - I am delighted with the finished effect”
“Great to receive the samples so quickly. They helped me choose the right colour. The tiles seem sturdy and I love the colour for my conservatory. Tile mountain delivered quickly and communication was excellent.”
“Looks exactly like the photo, got it whilst a discounted offer was going so it's cheaper than some LVT I saw in hight street shops that were nowhere near the same quality.”
