“I first ordered a sample and it looked good: clean color, clear edges of the pattern. But when I ordered the main batch (multiple boxes), all came in dirty colors and overall the tile looked cheap.”
We're sorry to hear this was your experience with the full-size tile vs the sample. Can you please let us know more about the issues with the full order? Our team confirmed that we have only received one lot of this brand new tile and that your sample was cut from the same lot as the full-size tiles you received, so they should be consistent from product to product.
