“First of all, I bought 3 boxed puzzles for boys in my family. When I opened up the envelope the boxes were in they came completely ripped apart. What company would put boxes in envelopes?!? Definitely not good quality when it comes to packaging and the puzzles themselves looked much better in pictures than in person. Overall, I will not order from this company again. But to get a refund for something this upsetting, they were very understanding & nice to work with.”