“Labels didn't come in time for my daughter starting school. Were only shipped on the day they were due to arrive by (2 weeks after placing order) - no contact made to let me know they were running late, only when I contacted them. When I contacted them I was blamed and told it was because I didn't provide the full address (I surely did or the form wouldn't have submitted). This was after another employee had admitted fault because they had a large volume of orders. Very poor customer service and will not order again. Only gave 2 stars because when the labels finally turned up they seemed to be of reasonable quality and haven't fallen off yet”