“I love your products, but previously I bought some name labels and had to buy race cars for both my boys as there was very limited choice. The following week, you brought out a whole new range. If I had realised that you were about to release new designs, I would have waited. You also had an offer for free pantry labels with the new designs, so I felt I missed out twice! If you're about to release new designs, I think you should put something on the product page to say that new designs will be released within the next couple of weeks.”
