“The seam on one end split during my first workout with this product. I sent an email to customer service with pictures and have not heard any reply to this day.”
Hello Tommy, please accept our heartfelt apologies for the item's poor quality. Your feedback will certainly be used to enhance the products we manufacture in order to achieve our goal of providing the highest quality possible. If the item fails in any way, you can file a warranty claim using this link: https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=360000859851. You may also contact us at info@titanfitness.com and reference PBR Amyra if you require additional assistance.
“I haven't had the chance to use it much yet, but I used a heavy duty plastic bag as a liner to the ones they sent and they all pack it nicely, so there isn't too much movement. At least when they are all inside. It going to be a great addition to my workout.”
Hi Michael- We are very sorry to hear about the defective zipper. I have passed this information along to our product team. If you haven't already contacted us, please do so by calling (800) 605-8241 or online at https://support.titan.fitness/hc/en-us/requests/new?ticket_form_id=151263 so that we can assist you.
“One of my favorite pieces of equipment to carry on trails, do hill carries etc. was worried about that material at first, but turned out to be perfect and sturdy. Love the different handles for multiple grips and the zipper-Velcro closure”
