Hello Shelley, thank you for your review. We reached out to you twice last week, but it’s possible our emails landed in your spam folder, apologies if that happened.
I’m pleased to let you know that your exchange is due for delivery tomorrow, Tuesday 18th November. If there’s anything else you need, please feel free to get in touch with our customer service team at contact@tomandteddy.com, they’re very responsive and always happy to help.