Hello there, sorry to hear you were unhappy with the shorts. In line with US apparel regulations the shorts previously had to have a non adjustable draw cord, however regulations have now changed and we now offer an adjustable waist across certain styles on our website. We will happily offer a full refund for these - please send an email to contact@tomandteddy.com and we will get this sorted for you. Many thanks, Tom & Teddy
