“I purchase a father and son set. I took too long to receive.”
Posted 3 weeks ago
Hello there, apologies to hear that there was a delay in shipping, we specify delivery takes between 3-5 working days, your order arrived within 6 working days due to a courier delay. We are very sorry about this and will happily offer a full refund - please send an email to firstname.lastname@example.org and we will get this sorted for you. Many thanks Tom & Teddy
We’re so sorry to hear that you have found differences in the sizing of the shorts you have purchased. We’re happy to replace any of the items you have bought that you feel are inconsistent. Please could you send an email to email@example.com and we’ll look into this further for you. Thank you.
“Adorable and very well made. Can't beat the matching as well! Importantly, the customer service was incredible! When our trunks wouldn't make it before our trip (our fault for not picking faster shipping), the team actually had them rerouted to our vacation. They made it to Hawaii before we did! Looking forward to ordering more!”