“The assistance and service I received from TrophySmack was second to none. Especially considering we were visiting from Australia, we received amazing assistance that was time sensitive and savvy!! Received full contact in a timely manner with back up help if it were needed. We received our order delivered to our hotel without a hitch, perfectly packaged and in great order! Very much appreciated as it saved us a tonne in delivery costs to Australia!! Our 15 yo son, who is the creator and commissioner of our growing league LOVES the trophy’s!!!”
“So happy I decided to get a trophy to celebrate the 10 years of our league’s winners. The trophy is amazing, shipping time was very fast, and I even ordered a few rings with spinning cases to give out. I’ll keep the trophy with me (so it doesn’t get broken or lost) and give rings each year. Thanks Trophy Smack”
“Pros:
1. Free Shipping
2. Nice looking trophy
3. My league was happy
Cons:
1. My trophy had minor damage
2. Customer service took a while to get back to me. However, they eventually did respond and solved my problem.”
Hello Freddy!
Thank you for your review.
We're sorry if there was an issue with your order.
But upon checking in our system, a replacement topper has been shipped.
With the tracking number: 783122670830
We hope that everything is alright now.
If it is, will you be willing to update your review?
We will greatly appreciate it.
Thank you!
