“From start to nearly finished, from ordering to delivery was dealt very efficiently especially the delivery at 7.30 on Tuesday in the morning rush hour. The Driver was very helpful. 3 hours to carry cabin into back garden and erecting to window level. Next day up to apex level. Following day purlins and roof. All on my lonesome. Purlins were very easy to put up. 2 damaged pieces were replaced within 2 days (excellent). I installed an insulated roof and floor as recommended in the blog. The whole experience has been an eye opener. It was certainly worth buying top quality. I highly recommend Tuin and have told many friends.”
“I searched for a long time looking for a log cabin that was the right size at the right price and it found it with tuin. The Aiste log cabin was exactly what I wanted. I made a couple of phone calls to them to find out more about this product and they couldn't have been more helpful, delivery arrived when they said it would and the driver was very helpfull putting the log cabin where I wanted it, assembly was very straight forward it took about a day and a half to do including the shingles but I think on a summers day with more light could be done in a day, I'm very happy with the log cabin and would definitely recommend tuin to family and friends”
“After trawling the log cabin market for almost six months and not coming up the right size , or design for what I needed ,was recommended by a friend to Tuin. Great website and we went to the showroom and had a fantastic common sense chat about what we wanted and the different options available to us as I wanted a man cave to accommodate a small work bench and have a bar and was thinking about insulating was advised about the Aiste as it has double glazing and being 40mm thick would not need extra wall insulation . My builder put in a concrete base as we went for the composite base boards , the cabin was delivered when we asked without any hassle and was put up in two days by our builder . The instructions and u tube videos were very clear and our builder wants to erect more of these as the cabin slotted together so well - the roof shingles took a bit more time but once understood the method look great and we had a downpour the day after and totally watertight - a few of the neighbours have already asked where we got the cabin from and especially the shingles . I put in an extra 40 mm roof insulation and have put 22mm chipboard floor with 25mm insulation underneath and with a small oil heater in there it's warm as toast even in the current slight zero temperatures . Only things to point out it took a fair amount of time to paint a wood preserver on but we went as per instruction and used a product recommended by brewers and the rain just bounces off -I did not order guttering initially but after some sound advice from our builder put in on and it's a simple to fix solid product and looks great , we have a French drain around and then a patio so easy to set the gutter down pipe . In all we are extremely happy with the Tuin service - it's just not hard sell - it's great advice and the product is so better than the other ones with lots of different designs , all out friends are very impressed - as they all looked at the design and then the finished article would recommend it to anyone , our builder even now wants one himself , am now in process of fitting out so will post some pictures once done but give it 10/10”
“Firstly, a word about Tuin, Like mostly all other reviewers, I have only the highest praise for Tuins professionalism, attitude and customer service which is second to none. From ordering to delivery and construction Tuin staff were there to help and support, and yes they really do answer queries out of hours without pay ! I had a construction question, I emailed Tuin, got an answer in 30 mins on a Sunday Morning! Tuins website has a wealth of information on every aspect of Log Cabin construction and this proved a very useful source of information, especially the videos. The delivery company also deserve a mention, they managed to get the 5.3m pallet onto my property , I was convinced they would not manage it, yet the exceptionally skilled driver positioned it exactly where it was needed and he even managed to get the fork lift back out ! The Astie Log Cabin is BIG, very nice and easy to construct, the basic build took a day. Laying the shingle roof took the best part of a day. However, do not under estimate the time required to treat and paint the log cabin. Also, the ease of construction is directly related to the quality and accuracy of the base. The base must be 100% level and square, if you get this right the rest is easy. Due to the sloping nature of our garden we opted for a wooden frame base sitting on pillars so we were able to construct the base very accurately. We are highly delighted with the results! We added an additional window to the end wall which improved the look and natural light into the cabin. Again, this bespoke change was handled with professionalism and no fuss and the additional parts all arrived with the cabin. We also upgraded the window stays with better quality lockable latches and stays, something for Tuin to consider as these little improvements make a massive difference to the final look ! Tuin Cabins are significantly higher quality compared to traditional garden buildings/sheds and worth every penny of the extra cost.”
“Having deliberated long and hard for quite some time, I found my perfect Log Cabin on the Tuin site. Words cannot express the exceptional service that I received. My Cabin was delivered within the timeframe exactly as stated by a most helpful young man with a great Norfolk accent. Every thing was packaged as detailed and duly numbered for easy assembly. One of the doors was water damaged and badly warped and from my notification a brand new replacement set was delivered within a couple of days. My wife and I built the cabin to roof height without any arguments!! A result that is unusual!! Then with help from my Son we completed our Cabin roof the next day ready for me to add the shingles. The plans included and on line instructions made this all very easy. Friends and family have been truly impressed with the substantial quality and design of the Cabin. Just left with the finishing off now, with the electrics going in this week, a bar to build from the packaging and left over timber and decking of the surrounding base to complete. Well, give me a chance I am nearly 70 you know!! Thank you Tuin, a great product and exceptional service.”
“Good delivery service, excellent product and good quality timber, very smooth no sanding required. Easy to assemble, completed in a weekend, no nailing required simply slots together, The profile had to be cut around the door, although no instruction to advise this had to be done. Would recommend doing a little research and there is plenty of information and video demos on Tuni website. Would highly recommend this product and company.”
“I had intended buying a cabin from another company, but the apathy shown by the sales staff led me to look elsewhere & to the purchase of the Aiste cabin. On seeing the expertise with which the delivery driver handled the pallet, I felt confident I was dealing with a professional outfit! The period between ordering & delivery gave plenty of time to read & re read the online assembly guide, & armed with that information the cabin was assembled in around 5 hours. The only snag encountered was in finding the top component of the door frame had been factory assembled incorrectly, but that took only around 15 minutes to rectify. By far the slowest part of the build was fitting the roof shingles, which probably took another 4 hours or so. Ensuring that the base was level, and following the logical sequence we found the design & quality of the kit made the build as straight forward as it could be. A terrific kit for the money.”
“Firstly there are a number of damaged timbers on the pallet that arrived, one of which is critical to the build and will have to be replaced. Secondly I ordered and paid extra for floor timbers (joists for the floor boards) and these have not been supplied. At this time I am quite disappointed with the quality of the cabin.”
