“I purchased the Aiste 5m x 3m cabin with a delivery date for the end of August.It was intended to be an occasional garden room and storage for a motorcycle. I'd read horror stories with other cabin suppliers and decided to go with Tuin based solely on the amount of info and help on their site and the couple of conversations I'd had on the phone. I ignored Tuin's advice about not starting works before the kit had arrived but we only had a small window to install a concrete base and did so at the start of August, we also had electric cabling laid to the cabin site. The week before delivery I received an email saying the kit was unavailable and it would be some time till it would be, obviously I wasn't happy and the stories I'd read about other companies came to mind. I was then contacted by Tuin to inform me that I would indeed be receiving the kit on the due date and so it was. The guy carrying out the delivery couldn't of been more helpful and managed to get the kit through a very narrow gateway and off the roadway. Unpacking the kit was quite daunting initially but once we got started it flew up, we were at head height by the end of the afternoon and the shell was complete in two working days. I messed up slightly on the first row of shingles, I was working from memory as we couldn't get an internet connection to rewatch the very helpful video's on Tuins site but non the less it is and will be fine. We haven't painted it yet but will asap using Sadolin paint or stain and will fit the necessary guttering. All in I'm very happy with the purchase, we got it at a great price with the great addition of free roofing shingles, the written instructions are a bit vague but the online videos and blog posts should help you pull it off. Everyone should own one and would recommend Tuin without hesitation.”
“Everything worked as expected, on time and with few hitches. A couple of missing window handles were supplied very quickly. Construction of the cabin took about two days with help from my daughter and son-in-law. I have lifted the cabin off the floor. Clearing the site, concrete pads, bricking and building the floor structure took several weeks part-time. The machining is accurate and the construction is straightforward once you have figured out what to do. You do need two people to fit the roof timbers as they are long and quite heavy.The extra windows caused a slight problem as there are no instructions and I had to invent a way to fit them. They are quite different to the supplied windows as they can be added after construction. Given the timber is softwood it is very important to use a good preservative paint on the outside when the cabin is complete. So far I would recommend Tuin to other potential purchasers.. I have had electric lights and power fitted to provide and extra bedroom, children's room or place to escape to. It is built in a two acre field and has a very different outlook from the house. Time will tell with regards to the cabin's durability.”
“Driver was excellent, nothing too much trouble. Quality of cabin faultless.Easy to follow instructions and online videos a great help. Best cabin I ever bought worth every penny. I give this company top marks for a first class product.”
“I bought the Aiste cabin for use as a garden office / spare bedroom. The standard of manufacture was excellent - the cuts & joints etc were very accurate, which made building it very easy and meant the finished cabin looks very good. It took me 8 hrs from laying the foundation beams to nailing in the last roof planks - on my own! What took me much longer was treating the wood - I applied 1 coat of preserved & one coat of wood stain to all the wood before I built the cabin. I then applied 2 more coats of stain after the cabin was built. This takes a bit longer, but gives better protection. It took approx a further 8 hrs to fit the shingles. One pack arrived damaged & tuin replaced it within 2-3 days - excellent service! I also asked for advice on construction a couple of times by e-mail & received helpful information within about 30 minutes - great to have a fast answer when you are mid-build! So - top marks for product & service.”
“Apologies for the delay but there is a lot going on here at present ! The 'Aiste' log cabin, 5 x 3m went up like a dream - delivered 9.30am shell up by 6.30pm (including transporting 1 tonne of timber from drive to back garden by hand). Roof boards 2 days due to domestic pressures, shingles 2 days due to similar interferences, floor 3 days. Not bad for a 72 year old recovering from 2 months in hospital. Everyone very impressed with the cabin, including brother-in-law who will be ordering an 'Aiste' or similar next spring.”
“well what can i say about this log cabin its pretty easy and straight forward to assemble. the instructions were quite easy to follow.if you familiarise yourself with the components and the instructions the cabin almost puts itself together i bought this log cabin to house my hot tub and i can honestly say its a well made piece of kit. apart from the delivery been one week late due to a delay i would highly recommend tuin. the delivery driver rung me half an hour before arrival to let me know he was on his way and was a very pleasant and nice man who is a credit to his company”
“A quality cabin at a good price. Construction is straight forward and the Tuin web site provides just about everything the self builder needs to know to ensure a trouble free build. Please be aware Tuin specify 5% fingers joints for the wall logs on this cabin. I assume this means that you'd expect a maximum of 5% of the total wall logs to be jointed. In my case of ninety five wall logs, including the short ones, six of the long back wall logs were multiple jointed so this is just over 6%. Not really a problem as I don't think the casual observer will notice them. Of course a self builder will know exactly where each joint is. One log was 2 cm oversize and the door lock cylinder was missing, but this merely allowed me to test the Tuin customer service response which as other commentators have pointed out is truly exceptional. Overall a very good experience.”
