“Very happy with it. The cabin arrived on a 6M long pallet shrink wrapped in plastic. The delivery driver was very helpful although they missed our message and came between 3 and 4PM we live on a single track road opposite a school so it was backed up with kids for a good 20mins. We spent the first two weeks preparing a base with about 7ton of MOT1 and 3ton of all in one ballast compacted down with a wacker plate, we laid 3" council flags on top leveled using a machinists bed level. The kit took about 3 days to assemble without rushing, we had to trim the connections on 3 of the logs with a chisel to make them fit but its no trouble at all, just normal for such a large kit to be out by a few mil in places though the ends of all the logs sit nice and flush just remember to put them in the same orientation with all the numbering stickers and the same end. We opted for the profiled foundation beams which meant chopping out a section for the threshold strips on the doors, we used some tanalised 2x4's first so the threshold has something to sit on, we put it on the wrong way round, the hole for the lock goes on the outside oops! The extra height also gives us space to use insulation under the floor. Customer service is great which is the main reason we chose tuin over the competition. I'd highly recommend building this kit yourself even if you have the most rudimentary DIY skills. Just make sure the base is solid and very level everything else falls into place from there.”
“Overall very impressed with it, and would recommend to others. A couple of small issues, one of the 'one off' ( number 5) base planks was cut wrong (between cut out notches was 1760mm, should have been 1950mm?), - some of the stick on plank numbers had got rubbed off. And re the floor planks (27mm) these did vary in width by up to 5mm+ which is not good when have to cut and join the planks. Roof planks I also thought were rather thin (19mm) - but as said, overall (!) so far very pleased with it.....”
“After searching the web for months this cabin ticked all the boxes, ordering was easy online. Customer service team were great and helped moved forward my delivery date too. Cabin arrived when expected with good communication from the driver, weve just finished building and it looks great brilliant quality”
“Excellent piece of kit very simple to put together I had mine up in a day on my own . The only drawback would be the roofing felt quality but I understand its all down to costing . And its not the end of the world to upgrade yourself . Great customer service would highly recommend Tuin .”
“I am very much enjoying my Flow log cabin with my family and friends. It's very spacious and airy with plenty of sunlight. The roof covering was replaced with a different roof top. All glasses we intact, nothing broken and so is all fittings and nails. I was impressed with the help from the team with my queries and finances. Overall, value for money.”
“I got this with the additional side cabin meaning three large pallets arrived. Once organised, most of the parts were easily found using the sheets supplied with the build instructions. Having watched various videos on the build process, I was reasonably aware of the many pitfalls and this saved me a lot of time. The most time consuming process was attaching the foundation pieces to the base logs. The size and length of drill required to utilize the supplied screws would have been very helpful. Once the part of the build was complete the actual construction was swift. A large mallet was essential as was a tool to "lever" the warped logs into place. There weren't many but they needed a little twist which I achieved with a large stillson-type wrench. Another thing I found too out late was the roofing planks have a different profile on opposite sides. The side shed profiles are identical, but these are not. The roof fits nicely but now with random profiles it looks a little odd. I had the easy roof option but cannot fit it until warmer weather returns so have put on a temporary roofing felt cover until next year. I'm reasonably skilled at diy but had never attempted anything like this. I didn't rush and it took me a day and a half to build and fit the roof. The floor took a little longer as I wanted to put insulation down and the planks need cutting to fit. I just need some time and a weather window to paint it now All-in-all, big bang for your buck. I would recommend this product. It came with spare timber and fastenings and apart from a few minor issues assembled nicely due to the well-machined logs. Thanks Tuin!”
“We are really pleased with the cabin. We had problems with our builders ignoring our instructions, I repeatedly asked that they read the advice on the Tuin website before they started but they didn't and we have a few issues we are hoping that everything will work out in the long run but the cabin itself is great. The roof leaked straight away, again the builders fault but they added a load more bitumen or something to the felt joins so it is fine at the moment. With hindsight it would have been good if the roof had a slight pitch but as I say it's currently fine. So far we have used most of 2 x 2.5lt tins to give the outside one coat. We have decided we don't like the white (it's a big building so just seemed to make it look even bigger) so have bought grey for the next coat, hopefully with white trim and I will upload another pic when we are further along. Very pleased with the delivery the guy was brilliant and took the delivery around the back lane with his forklift that was a relief as I hadn't fancied carrying it around, it's along way from the road! Service from Tuin is great, it's a shame all companies don't look after their customers like this.”
“The flow cabin is fantastic really enjoyed me and my wife installed the cabin with ease following your instruction which were great it design is excellent have painted the cabin which just makes it look stunning the service from Tuin was great from start to finish will definitely recommended many thanks.”
