“We are now enjoying our new Emma cabin . Easy to follow instructions and a beautiful result which has rapidly become the focal point of our garden. Would love to share a picture !”
“We purchased the Emma log cabin and so glad we did . We love it . It arrived on time with great communication from both Tuin and the Haulage company . My hubby said it was straight forward to assemble and he did it over a weekend . One of our window frames had slight damage but Tuin have ordered a replacement, the damaged one fitted whilst we wait . Overall I am thrilled with our cabin and would recommend Tuin to anyone .”
“Delivery as described on website and on time. Good quality wood, had to look at videos online to supplement instructions. Took 3 days to build main cabin between 2 of us. We ordered extra thickness wood floor which we stained and varnished, took a couple more days to finish floor including varnishing. Took hubby a couple of days to shingle roof, more than plenty of shingles provided so we have some spare if needed. Really pleased with quality of product and really happy with overall finish. We used stain for outside and whitewashed interior walls. We have had electrics installed , now have a tv fitted and corner furniture with table. Its like another room in the garden, we have used every day since installation.”
“We are really pleased with our Emma corner cabin. The building is solid, the timber supplied seems of good quality and overall it looks great. We are pleased that we opted for the hardwood drainage beam as it adds at bit extra to the presentation of the cabin. The build process was relatively straight forward. It took about a week to construct, working mainly on my own with a little help from my wife. A couple of days for the log build, a day for the roof and a couple of days to put the shingles on. The floor took a further couple of days (Damp proof membrane, insulation, floor beams, boards and skirting). The cabin was finished off with 3 coats of Embalan paint, which whilst quite expensive is probably the best paint I have used. It covers very well and gives a great finish. Customer service from Tuin has been excellent. Ordering, delivery and responding to the few queries that we had during construction has been very efficient and helpful. All in all a very happy customer.”
“Decided to go with the Tuin Emma corner cabin after a way too heavy sales pitch from another major UK cabin provider that my family had used in the past for their own cabins. Also, the information provided on the Tuin website gave me the confidence I would get the support I would need if I ran in to any problems with the build. I certainly had plenty of questions for Tuin before delivery. I opted to lay a concrete base prior to delivery which took about 2 days to dig out to 6 inches deep by 3m x 3m. For info, it took just under 2 800KG bags each of type 2 sub-base and all-in ballast, along with 5 bags of cement. The build took a lot longer than anticipated. I had read on the Tuin website that a lot of people were building in 1-2 days. On my own there was little chance of that happening. It took approx 7 days in total to complete the build and shingle the roof. Just a couple of points - the ISO plan included is a little misleading. The diagrams that show you the side elevations, showing you where to place the half height logs do not match the construction guide images (i.e the half log location is different in some of the images). I only worked this out as I got to the top wall logs. Can't see it being an issue though - I've just swapped the top logs over. I was also missing 1 part, which thankfully wasn't a big issue as it was just a piece of trim that I can fit later. Tuin replaced this within a couple of days, so not a big issue.I also had two wall logs left over, which after checking with Philip at Tuin, seemed a little odd. They'll be used to make some shelves for the cabin eventually. I'd recommend purchasing some longer felt nails as the ones provided didn't give me much confidence when fitting the ridge shingles. Again, no big issue as they are pretty cheap. Finally, as much as there is a lot of very useful info on the Tuin website to help you with the build, i'd say the website structure for information on the specific cabin you buy is a little spread out, making it hard to find all the info you need specific to the cabin you are building. I'm still finding new info on the site that would have been useful to know at the start of the build, and believe me I have spent alot of time reading up on the build process after placing the order. I will say Tuin have been an excellent company to deal with, coureteous and responsive. A real rarity these days. They even managed to continue to provide support and delivery in the middle of a world wide pandemic, which deserves recognition. So all in all, very happy - and what better way to spend a global lockdown than building a cabin !”
“Have almost finished building our cabin - just skirting to fit and paint to apply. I found the website to be a mine of useful information whilst we decided which model to choose. Ordering was straightforward, and a slight glitch with the payment was rectified immediately by Tuin (payment isnt taken until week before delivery). Everything went to plan, with texts and phone calls from hauliers and driver on the day of delivery (very polite). Cabin was well packaged and I left it for a day before splitting open and starting the build. We were blessed with some good weather for once during the build. I was expecting dodgy instructions after having read other reviews and the ones supplied were a little scant to say the least. Tip - spend as long as it takes to identify the parts and particularly the sides, as the elevation drawings are actually accurate, and these will help you when you get to the roof section. Took us ages to figure out the last couple of logs! For some obscure reason, two sides are lettered and two are numbered, and I kept the plan showing which side was which to hand at all times, which helped. To those who claim to have built this on their own - fair play - I needed assistance dropping the windows and door frame into place, and with the roof, but we managed ok. Timings - website states two days - I would dispute this, and say more like a week, taking our time - 2 days to build, 2 days for roof and shingles (backbreaking), 2 days for floor (also backbreaking) and I put a dpm over the concrete base, and a membrane in roof. Tip - make sure you start the roof at the back of cabin, so that the front pieces fit perfectly as you work your way round. We didnt, and the last piece to fit was above the door, and took some adjustment and shaving to fit. I missed this tip in the instructions. Tip - have two rechargeable drills to hand, one with a drill bit in, and one for the screwdriver tips - otherwise you will constantly be swapping them, like I was! You will need some of the star shaped bits as well as Phillips heads. Shingles tip - they are a hell of a lot easier to cut on the reverse side of the shingle! Im using the battens provided for skirting to hide some gaps under the eaves. I used some insulation panels in the floor as well. Unfortunately the lockdown came and has prevented me from going out to buy some deeper skirting, and some paint for the cabin, so I have to wait for it to be delivered. Overall we are really pleased with our efforts, and the cabin looks great. Sophie, Karen and Elizabeth were all really helpful, especially when I contacted them for some help with the build. Seems a lot of money, but the quality of timber is generally good, and when you look at comparable models out there, they are really good value for money. The screws for the window stays were really poor quality, shearing in two upon use, but easily swapped out. I read some poor reviews of the floor packs - ours was fine, with only two unusable floor boards due to splits - I also had two left over after fitting. PS Paint has now arrived. We have gone for a willow green wall and white door/window frame combination. Another tip - if you go for the Georgian bars on the glass, paint them first before fitting! Our bars werent best quality and didnt fit flush to glass. I would thoroughly recommend Tuin Log Cabins”
“The whole process of selecting the product, delivery, construction has been painless. The materials and quality have been excellent, well packaged. The support and detail available from the website is by far the best when compared to its competitors. My only criticism was that the arrangement of construction above the double door was different in the kit than as indicated in the drawing supplied. My wife and I both OAP's completed the construction in two days. Does take a further two days to apply sealer. A first class product.”
