“Delivered well packaged. All parts correct with extra items to cover for mishaps. The build instructions were not always easy to follow so process of elimination helped here. The roof construction with the shingles was the most challenging part as most of the videos did not show the four sided corner cabin roof. This design is much harder as all joints are angled. However the overall finished result is fantastic. An excellent purchase.”
“Purchased the Emma log cabin, very impressed with the quality and the look of the finished build. Instructions were good and the online help videos covered the parts of the build I was uncertain about. Would definitely recommend this log cabin”
“We needed a building of some sort to house our hot tub in so that it was more usable throughout the year and so started a lot of research including visits to garden building suppliers to actually see what might be suitable. When we came across the Tuin website I could not believe the amount of information that it contained on literally every single aspect of building and maintaining a log cabin. We settled on the Emma Corner Log Cabin as this suited the available space we had and also needed for the hot tub to fit into etc. Price is always a top consideration and we even considered building our own bespoke building however when I actually researched the cost of materials I was almost up to the cost of the Emma Log Cabin from Tuin so it was an absolute 'no brainer' to go with Tuin. I decided to build my own base structure from wood and again the amount of information and advice on the website was incredible so the time from ordering to delivery was really well spent. Delivery day came and everything I add read on the website played out. The driver was great and in no time a nicely packaged 'Emma' kit was on my driveway. Construction was really easy to follow and I was able to complete this up to the top most 'logs' on my own. I did need help from a strong son of mine to get the pyramid roof sections up into place and fixed. The roof shingles went on really nicely and the Emma Log Cabin now has pride of place in our back garden ready for the hot tub to go into. We also did a lot of research into treatments for the building and again Tuin's website has all the info you could possibly need and some... It has taken us longer to fully treat and paint the cabin than it did to build it though some bad weather did get in the way at times. Overall I am really impressed with the quality of the Emma Corner Log Cabin. The parts are precision machined however, they are made of wood, which moves, and you will need a rubber mallet at times. Also, Richard on the website goes to a lot of pains to emphasise how critical it is that the base is absolutely level and square... trust me this is really important. We are really pleased with our purchase and have given it 5 stars, why 5? because I cannot find anything that would justify less. I would definitely recommend Tuin for your Log Cabin needs.”
“I purchased the Emma log cabin as I needed a work shop in the garden. I did loads of research before I I decided on the Emma. It looks fantastic in the right far corner of the garden. The customer service provided by tuin was excellent from purchase to completion. delivery driver was excellent and put the neatly packed two pallets easily onto my front drive. I did the build myself and when unpacking the pallet I was a little worried with the different lengths of the logs and the number of pieces that made up the cabin. The pieces were quickly sorted into the different lengths and matched against the inventory which comes with the instructions. everything was there. one of the double glaced windows was slightly cracked. but not damaged enough to stop the build.. Spend a little bit of money and make sure you have a good solid base to build it on. it is so important to ensure this is nice and level. The instructions are good but you will need to watch lots of tuin videos on YouTube. These are a great help. The free roof shingle and composite base were an excellent bonus. The cabin went up very quickly. I recommend two people to build this. I did 80% myself and only really needed a friend to help lift and slot the windows in place. It took me two days but can easily be errected in one day with two people. It is very important to check the levels to ensure each log is as level as possible I checked every 3 completed layers. The roof single makes the cabin look fantastic and was FREE and so easy to put on, watch plenty of videos. and if you have any issues tuins customer service team always reply quickly even out of hours.. My cracked window was replaced very quickly. I only had to send pics. Thanks to tuin I now have a fantastic work space in my garden which I could honestly say is the best 50th birthday present a man could ever have.”
“Ordering was so easy the delivery driver was fantastic. The Emma was so easy to build it was up to roof level in 4 hours then another 2 to secure the roof and shingles. looks absolutely fantastic. Would certainly recommend Tuin Log Cabins.”
“Great customer service and delivery. The log cabin assembly was straightforward with the cabin sides taking a day to assemble with the roof a further day. A spacious cabin that feels warm due to the thickness of the wood and the double glazing. We also purchased the floor T&G. This came with skirting so very easy to fit and make neat. Good value for money.”
“EMMA CORNER LOG CABIN - Really pleased with item. Used approved subcontractor and went up easily and without any issues. Would definitely recommend. Price great too.”
“From us ordering, to the delivery, to our queries, the service and support we received was outstanding. Other companies could learn from Tuins customer service. The Emma was easily assembled, with clear Instructions given. Would happily recommend the company and product to others.”
