“Loving our new log cabin- delighted with the quality and how straight forward it was to build in not much time. Our friends and family very impressed!!”
“I cannot praise Tuin, the customer service team, delivery driver, recommended fitters or manufacturing enough. From the very start of the process the website has so much information to help you make the decision of what cabin to go for. Additional questions I spoke to customer service and emailed and they came back with clear and prompt answers. The delivery driver was excellent and the product came well packaged and in top condition. The recommended fitters were excellent value and even offered to fit the guttering for us which was a real help. Finally the quality of the cabin at the price was excellent value which I could not better. The quality of the timber is also first which as I am a buyer for a Scandinavian timber importer you can understand I checked closely! Well done Tuin. Would certainly recommend to others and use again......lets see now if the cabin can survive 2 small girls!!”
“Purchased Emma Corner Cabin for an office and I must say I could not be happier. Im a competent DIYer and my son is a joiner by trade and did most of the work, but I must say it can easily be built by a novice. Tuin constantly bang on about the base being level and following the instructions to a tee. They are 100% correct. We unpacked the pallet and sorted the sections into piles and then started with the base and 1st level. We spent two hours levelling these pieces but it is worth it. We then built the rest in 3.5 hours. Just the roof shingles to do which we did the next day. Whilst you could probably chuck these on in no time, we spent 3 hours doing it, which again is worth it to achieve a good finish. Completed the project with underfloor heating, screed floor, and a cheap cut of carpet and finally the electrics. An office that all at work are now well envious of. Key things: lay it out in the numbered sections and label them, get the base 100% level, build in relatively no time, spend a decent amount of time putting the shingles on and have an office/ summer house that is fantastic value for money and really does look and feel that it will last for donkeys years.”
“The whole process of purchase, delivery, construction and completion was refreshingly straightforward. Although the paper instructions that accompanied the delivery were not always clear, those online provided the necessary support. The quality and value of the product proved excellent: having looked at summerhouses of a similar specification on the market, we are confident that we made the right decision in purchasing the Tuin Emma. It fits perfectly into a corner of the garden where the windows and doors catch the sun all day. With electric sockets and lighting being fitted this week, we can now sit back and enjoy a garden room that we can use all year round.”
“Very pleased with the build quality and materials. Ample tacks, bolts and screws etc which was refreshing. After sales tech assistance was very good with additional information needed for interpretation of plans. The build sequence isometric plan showed the the window cut out timber on the wrong side which ended up not being noticed until I had reached the top timbers. This resulted in a phone call and dis assembly down to the window timber and re build (1 hour). The plan I was told to follow showed the end elevations from the same side(unusual). These were then given a number to one elevation and a letter to the other both of which had no correlation to any part of the plan. I used the plastic base unit also which I am so far very pleased with. Just the small hiccup with the plan layout. Apart from that Im pleased with a very good product. Delivery was very helpful and on time, placed exactly were I had asked. Small tear in the package with wet plans and timber inside but not anything too terrible. Ive since looked more closely at similar products at garden centres and find that this cant be beat for quality or price.”
“After searching high and low online and finding a multitude of websites offering cabins and sheds. I finally chose the Tuin Emma Corner log cabin and I must say it was money well spent. You definitely get what you pay for in the shed/cabin world and this was worth every penny. Its a great size for a small garden. The quality is fantastic too and the thickness of the logs really helps insulate the building. My ONLY gripe (and this is my only reason for losing a star) was the severe lack of instructions for putting it together, I had extra issues too as the call centres knowledge appeared to be outdated and I ended up educating the call centre on what I had in front of me (it seems the factory had changed a few bits and forgot to update Tuin UK on the same). Anyway the call centre were as helpful as they could be and I eventually got it up. I would have lost only half a star for this but it wouldn't allow me to.”
“We wanted a cabin for the corner of the garden and after looking at various options went for the emma log cabin. We are very pleased with the finished product and it really sets the garden off. Found assembly easy if you follow instructions and all parts were included in the pack Very pleased with quality compered with other cabins Would recommend to anyone to buy this cabin”
“Timber work is very good and the machining is top notch the thing I was disappointed with was the hinges. The doors are heavy and yet they only put 2 hinges on them. Before we could get door checks (not included) fitted, the wind caught them and split both doors. Glued them back up and re fitted them but dont think they will last another heavy swing. The whole kit is very good and easy to assemble took me a day to get it up and water tight a week later all painted (only painted after work) and looking good. Little more expensive than others on the market but worth it for the build quality if only the hinges were more substantial.”
