“Decided that a log cabin would be a useful addition of space to the house, particularly for a home office. Visited the Tuin's website and also visited their 'showroom' which is in the neighbouring county to see the physical product. After much deliberation we chose the Emma corner log cabin 3m x 3m as we thought this would serve us well in the space we had allocated. The ordering process was simplistic and straightforward. Must praise here the logistics company which Tuin use. Absolutely first class and so accommodating as we live in a challenging location. The log cabin elements were well packaged and most importantly all there for our contractor to fit. Our contractor was a locally based carpenter who by his own admission had not assembled a log cabin before. He is now a convert and indeed has recommended one of his friends to purchase one which he will fit! We have applied coats of preserver to the outside which has enriched the wood with the next job being to paint it. Allow plenty of time is what I would say here! Can't wait to actually move into my new home office and to enjoy working from home. Thank you Tuin for providing a fair priced and good quality product.”
“We received our Emma Summer House in perfect condition , delivery driver was on time ,friendly professional . We could not be more pleased with our purchase and would highly recommend Tuin from start to finish 10/10. We had no difficulty in building it ,lovely and solid, We have yet to paint it as I only have just decided on the colour ! We will be posting pictures as we go along. I cannot wait to feather my new nest with faux furs a wood burner type stove and much more ! Thank you :)”
“The delivery driver was helpful and efficient and even though we live in a dead ended cul-de-sac, he bought it right to our property with his forklift. After a bit of confusion over which logs were the starter logs, the build went well and my husband and I completed the cabin in two days.It is advisable to read the online instructions thoroughly and have them to hand to refer back to, throughout the build as the instuctions enclosed are very minimalistic. We used the wood protector from Tuin, it is easy to use and up to now working well. We used the video instructions when putting the shingles on and used extra bitumen under the ridge tiles and under the first line of tiles, nearest the gutting for extra waterproofing. We used a basic satin varnish inside on the walls and a Ronseal satin varnish for the floor. Our cabin is now ready for the finishing touches. Overall very pleased with our cabin and the service that Tuin provided”
“I bought my cabin from tuin on the strength of the wonderful comments and reviews. I found their website very good but sadly am not all that impressed overall. I am very technical and have been an electrician for over 20 years. I also carry out quite a bit of DIY and am a stickler for details. I found the drawings to install the cabin not worth the paper they came on and information very poorly put together. The quality of the cabin seems good and the delivery driver was very good also. I was only offered a Tuesday delivery which didn't suit me though. I wouldn't order from tuin again and wouldn't recommend the company if I'm honest. Shame.”
“The Tuin Emma Corner house arrived when expected and was placed right on my drive, by a very courteous driver. It was of a high standard and looks absolutely amazing at the end of my garden. I was put in touch with Philip, who sent two friendly professionals, who worked hard all day long assembling the Summer House. The black shingles add the finishing touch. I can highly recommend Tuin as a Company.”
“A friend told me that he had purchased a garden office from a Tuin and as I was also looking for extra office space then I should take a look at the website. When I looked I could not believe the range on offer . Being spoilt for choice obviously created a lot of questions which the customer services department were very happy to answer. Every enquiry was replied to informatively and hastily. I finally settled on the Emma cabin, took the plunge and ordered . I have to say, from start to finish everything carried on with complete ease. I was kept informed of delivery and 10 days later one shrink wrapped package arrived on my driveway and less than 2 days after that was completely assembled and ready to move in. My DIY skills leave a lot to be desired so I had decided to get a builder friend to assemble with myself assisting. To be fair, it was so simple that I soon realised that I could have saved myself a few quid by doing the lot myself, given that it would have taken a good while longer. There was one snag with the door lock being broken, I contacted tuin customer services and once again they rose to the challenge and posted me a new lock which I was able to fit myself. I now have a wonderful garden office of which I am very proud. It is a great addition to the garden as well as a lovely space to work from plus my wife is happy to have me from under her feet and get the spare room back. Thanks again Tuin, I cant stop raving about your products and service to anyone that will listen.”
“The Emma cabin was delivered on time, in good order and was fairly simple to erect. As with all products it pays to spend time identifying parts before starting to put it together but once this was done there were no major problems. The instructions should be read thoroughly before starting work.”
“Was very pleased with my Emma corner log cabin, my only points to make our no drip line shelter above window opens, barge boards very flimsy not strong enough to fit gutter brackets and guttering to it, window units bit tight to fit into frames.”
