“After ordering our Emma Log Cabin Delivery was prompt and the driver was very polite and helpful. Assembly of the cabin was very easy as everything fitted together very well and the construction is excellent. We had only one query which was answered by the uk team by return email the same day. Due to the inclement weather in our area we have felted the roof prior to fitting the shingles so as to keep it watertight. the only other job to do is to install the flooring, but overall very very impressed with the whole experience, well done Tuin.....”
“Very happy with our log cabin. Order process was very easy online. The team then gave some helpful advice over email on some extras we wanted. Tuin were flexible on our delivery date given the holiday period and the fact delivery is free. Very easy to put up. Only negative comment is the wooden strips for the windows are added on after, did not fit properly, were hard to paint and looked a bit naff. Having removed the summer house looks much better without. Bring on the next summer.”
“I had the Emma log cabin delivered on the 11th September. The delivery driver parked his lorry on an adjacent road and then carried the goods on his forklift to my house. He left his package on the drive. It was smaller than I expected. Due to the fact that I was initially going to try and erect myself and then realised the weather was against me I made contact with a tuin nominated installer. Unfortunately he was not available until 23rd September so had to wait two weeks. I covered the package with a Tarpaulin and waited. I was advised to remove the flooring parts and put in the garage. Anyhow come the 23rd the installer Philip Osorio arrived driving all the way from Bedford to Sheffield. I would like to say that he and his colleague did an excellent job putting the hut up in remarkable time, probably because he had already done hundreds of them. I am certainly glad I asked them to do it, I would probably still be it doing now and certainly not to the same standard. By the way, it looks great. Just waiting for the rain to stop so I can treat it.”
“Wow my whole Turin experience has been fantastic the order process easy delivery on time the driver so helpful absolutely spot on with accurate date and time the cabin and parts a dream to construct two of us less than a day the instruction need a little thinking about but with the online video so easy the quality of the materials fantastic I would recommend the company and product to anyone with out hesitation Excellent without exception”
“Cabin delivered on time and everything exceptionally well packaged. Delivery driver could not have been more courteous or helpful. Product quality excellent and cabin erected very speedily by people who Tuin gave details for. Absolutely delighted with finished product and would thoroughly recommend Tuin and this cabin 100%.”
“We are very happy with our Emma Cabin. It wasn't really that easy to construct. The instructions are not really that clear unless you are pretty DIY Savy. I would encourage you to seek trade help. The base and roof are the most complicated bits to get right and if the base is not square, then the roof will be way out of line. However when erected and preserved & painted it looks great and is a decent size. We went for the additional internal floor and composite base and we are pleased with both. We also opted for the finial and brass ball finish, which several people have commented on, so these little touches do make a difference. This type of cabin was approximately 1000 cheaper and a higher specification than what ******* were asking for a similar type cabin. ******* may have a better laid out shop and displays but they are expensive. I would encourage you to do what we did shop at ******* to seek the cabin you want then check Tuin for the similar cabin and save yourself a small fortune.”
