“Delivery,( driver was excellent and so helpful), material quality and protective packaging all excellent if not a little daunting at the sight of all that timber. Laying out and identifying each piece against the instructions is essential, don't rush. Ensure base levels are correct and this ensures an easy build with no issues later such as ill fitting doors and windows. Take care when lifting each piece not to damage edges. I made mistake of going too high before I fitted the door frame and it was difficult to lift high enough to locate. I had a run of 5 dry days during the buil, so put on coat of Carefree Protect after each days build. Fitting the shingles was longest job but essential to take time and ensure all lined up and looked brilliant afterwards. Used a whole tube of mastic just putting a dab on edge of the most exposed shingles and the ridges. I am 65 and managed the whole build single handed, although an extra pair of hands would have been helpful when placing the roof. It took me 4 full days to completion. 2 tins of Carefree Protect have given 2 coats with approx. quarter tin left. Felt nails / screws / nails provided were all enough for the job and 1 pack of shingles left over. I haven't fitted the floor yet, but will do that over next week at leisure. Roof will be insulated with Rockwool from inside and finished in T+G, under floor will be insulated with 50mm blocks on top of DPM. Electrics will route to outside along the hidden sides of the cabin in conduit and enter only where sockets are to be positioned. I am 100% satisfied with the quality of the cabin, ease of build and final appearance. Main advice would be, watch all the installation videos a few times, keep referring to instructions and take your time.”
“We decided on the Emma log cabin as the size was convenient for the position we had in the garden and hopefully the wall thickness will allow summer and winter use. Other reviews on the site and the abundance of information helped with choosing Tuin. It arrived around 6:00pm. I was told it would be an afternoon delivery but when it got close to 5:00 pm with no sign I rang customer services and the automatic answer said no one was available but someone would ring back. They didn't and when I tried after 5:00 they had all left. Obviously an early finish. It eventually arrived (I wasn't the last delivery that day) and was off loaded onto the grass verge as my drive isn't wide enough for the pallet. The delivery driver, Edward, was helpful and polite. I have laid a concrete base (of course the only time it rained that week was when the concrete was delivered) on a DPM and also placed a DPC on top. I ordered the composite support beams and these were all delivered together. The construction, though not easy was completed in a day by my wife and I. It could have been quicker but I had a problem with seating the full length logs above the windows. Eventually I removed the window facias and realised that the windows had not seated fully. Tapped the windows down until seated and that problem was solved. It is worth removing the facia to make sure of this. Squaring up a corner cabin is not as easy as a fully square one as the corner to corner dimensions method is not possible and there is a tendency for the walls to splay out at the door position. This happened even after the door was in place (and to an extent still is as the cabin settles and expands in the hot weather we are having). The section above the door is a triangular frame with tongue and groove held in place with staples. These were put in at an angle and in some cases missed altogether allowing the infill tongue and groove to drop. I've now fastened this together with screws which is a more solid job. Talking of screws, quite a few 55mm screws are required so make sure you have some. These were not supplied but there was a large bag of nails for fitting the tongue and groove to the roof. As this came in ready assembled panels these were not needed so I have some spare if anyone needs any. When fitting the final logs and half logs above the door and windows make sure that they are level at the top of the corners. The half log is not a perfect half and I have a small gap (approx. 5mm in a couple of corners where there is a step preventing the roof panels seating fully. If I was doing it again I would plane this down but I thought it would settle. It hasn't yet but it still may do. If not I will fit a small fillet to cover the gap. The roof comes in panels and for a perfect finish keep checking inside the building to ensure there is an even overlap either side of the rafters. This will involve some planing to the roof panels but is probably worth it if you are a perfectionist. I didn't and now regret it when I look up. It isn't a lot but as an engineer it is irritating to my eye. The shingles took another day to fit. I have insulated the roof with 50mm of Kingspan and so ordered longer clout nails ready for this. The shingles went on easily but wear knee pads and try not to do it in really sunny weather if are you are using a foil backed insulation - its like working under a sun lamp all day! The shingles are visually a super finish and with the Finial and Ball make the cabin look really good. I bought this as an after thought after reading reviews and we are really glad we did. The doors have prefixed hinges with no adjustment. At present I have a large gap at the side of one door (6mm wider at the top than the bottom) and a large gap between the doors. The opening in the door frame is 1320mm and the 2 doors together come to 1300mm (one is 10mm wider than the other for some reason - 645mm and 655mm?) This seems excessive. The door frame is put together as tight as I can get it with no gaps in the corners so I don't think that is the problem. When I have time this is something I need to resolve with Tuin. It may involve a little touch of the persuader to the hinges to square up the one door (the other is perfect) and a fillet fitted to the inside of the frame to close the gap. I will take this solution up with Tuin when I have time. Overall the finish of the cabin is good and it looks substantial, robust and well designed. It definitely complements our garden. I haven't yet painted or sealed it but that will be done before the summer ends when we have decided on a colour. I have also fitted 50mm of insulation to the floor with 11mm OSB and laminated flooring. As I insulated the roof the eaves slats were not deep enough. I replaced these with 120mm planed spruce and used the eave slats supplied as skirting around the laminate floor. I have also fitted air vents from Tuin which are nice and easy. Overall”
“Good service, well packaged, no breakages or wrong components. One slight difficulty, no details or measurements were given for the entrance way bottom rail therefore 1/4 erection of the entire building required to set the doorframe into position to mark the rail, then deconstruct, cut the rail, fit and then re-erect.”
“A great product and excellent service from Tuin. My Emma log cabin arrived on time and the very helpful driver placed it exactly where I wanted it. The instructions were clear and easy to follow although I had watched a few videos online, I built it to roof level within a few hours myself and got help to lift on the roof panels. As with other reviews I found there were lots of nails but short on screws, not a major problem. Overall I am delighted with my purchase.”
“Very impressed with the Emma corner cabin from Tuin, delivery was quick, Quality manufacturing and good solid build. Decided not to opt for floor has heard some people had issues with this so adopted an alternative solution. Used Tuin's recommended fitter Warren. Overall very pleased would recommend to friends and family”
“Right from the original ordering of the Emma Corner log cabin from Tuin the customer support has been excellent. I was advised of the delivery date and the helpful driver arrived on time and delivered the unit. Assembly has been a dream and with the aid of the supplied instructions and two willing helping hands, it was constructed in a couple of days. Very pleased with the whole experience.”
