“From ordering my log cabin to it being scheduled for delivery and delivered the communication was great. Payment was taken and the delivery driver called on route. The cabin was dropped off safely and was all counted for! Putting the cabin up was fine, the floor and roof took the longest. It's now up and looks lovely.”
“Ordering my log cabin was so easy.i phoned the Turin team first to make sure I had it right they were so helpful.As soon as I placed my order the Turin team acknowledged my email straight away.log cabin arrived week stated & delivery driver was great asked exactly where we would like it & explained what everything was.i haven't got it up yet as waiting on the base getting build.im sure it will b fine reading all the reviews. I'm looking forward to many years in my log cabin and would recommend Turin.keep up the good work Turin team & I will share my pics when it's finished. Lorraine bruce”
“I love my Emma log cabin. It is built to a very high standard. The aTuin team was very helpful keeping me up to date with the delivery. I am absolutely delighted with it.”
“Delivered on the day they said, very punctual. The product was superb, the instructions were spot on, and the whole process was excellent. Very impressed with it, and would definitely recommend Tuin. Thank you”
“Generally good service from Tuin. The delivery and product appear pretty good but its the first 40mm summer house Ive purchased so Ive nothing to compare it with. The wood seems straight enough and of good quality. What lets Tuin down is the atrocious instructions! I only received a paper copy of the plans and had to download the written instructions for what theyre worth. What really is a simple DIY task turns into lots of head scratching and hours on online video watching, due to inadequate drawings. 1) The screws/nail bags arent identified and you have to guess what there all for. Some screws are Philips, some torex, not all the correct size that match those shown on the drawings. 2) the plans provided are on A4 and everything is crammed together. I appreciate there for multiple languages but they really need some text adding. 3) some drawings include the foundation beam, some dont. Why isnt it marked? 4) The door assembly drawing needs its own page rather than crammed with other stuff. As does the roof which includes 4 other options on the same page in poor tiny print. 5) The roof panels on the instructions are marked NB next to an indistinguishable mark which after much head scratching actually represents a pen mark on the wood. 6) The Emma 40 ISO drawing shows the triangular ceiling element half way down the door rather than where its fitted. In conclusion an easy project made hard by poor drawings. This is not a new product- the drawings should be fine tuned to perfection by now!”
