“Really happy with the cabin, good quality, instructions relatively easy to follow. Communication from compnay was great. Delivery was excellent. No hesitation in recommending.”
“Overall delighted with the product, the service from Tuin UK was excellent, the only negative was the delivery which was circa 7pm and the logistics of moving the cabin once delivered to a secure place was unexpected and very challenging, particularly as it was raining at the time and we had to unload the total load off the pallet. Had we had this explained as a possibility, being pensioners, we would have arranged for help. We were told the carrier unloaded using a forklift and as the garage was less than 5mts from the kerb we were told that if we spoke to the driver he would probably be able to place it in the garage for us. Unfortunately the orientation of the bearers on the pallet made this impossible. The driver did the best he could to get it as close as possible, again if we're were aware of the dimensions of the consignments and how critical the orientation of the access was we would have hired transportation skates. We had the necessary dimensions but in the wrong orientation. I accept that with the benifit of hind sight things could have always worked out better and easier but feel that more attention to details regarding how critical access is could save a stressful situation from occurring. Again this is not a direct criticism but a genuine concern for future customers”
“Took delivery of the Emma log cabin which arrived fully in tact. The delivery company rang about an hour prior to delivery to say the approximate arrival time. After unpacking and check everything was there I set about installing it. With the Emma log cabin my only problem was cutting the angle for the door frame but that was down to my lack of knowledge. But after that my wife and I set about building the walls and putting the windows in place. The next day I had help from a friend who knows a bit about DIY and we soon had the roof on. Just need to set about applying a coat of wood preserve and then paint. The only grip would be the canopy over the door which was stapled and when we lent on it slightly when fixing it in place it pushed out. A few screws put this right and made it a stronger fixing. Apart from that we are very pleased with it and have had a lot of thumbs up from our neighbours.”
“We love it. It is a superb construction and we are already enjoy sitting in it, especially with a glass of wine. It arrived on time, exactly as planned, everything was there, and it went together as per your instructions/video. Thank you very much.”
“Having purchased the Emma Corner Log Cabin and now having BUILT it I am delighted to place this review. From start to finish the whole process ordering and delivery went without a hitch. Delivery was arranged to suit and the delivery driver was extremely helpful and place the unit in the driveway for us. Now the project is complete and the build was so simple even for me a novice at DIY. I thoroughly recommend TUIN product”
“Really pleased with new Emma cabin so easy to install following the instructions. Delivery came on the day and time they said it would the driver was very professional put the cabin right on my drive for me I would recommend Tuin log cabins to anyone who is thinking of purchasing one 100% satisfied Thank you Tuin”
“An excellent product. Delivery and packaging flawless. I assembled it in one sunny day, made it water-tight the following day and ended up with a great summerhouse. . Looking forward to using it. Only the floor to install now”
