“Cabin was delivered with minimal fuss a day early. Everything was there - no missing parts. It was erected by my landscape gardeners and looks just fabulous. The free black roof slates set it off perfectly. The service provided by Tuin was excellent. They are always available at the end of the phone, and have communicated well throughout the duration of the order, including delivery and invoicing. Not the cheapest log cabin on the market, but the quality of the product and excellent execution of the order from start to finish surpasses any instinct to save a few pounds.”
“Delivery of the Shed was performed with some excellence, even though the articulated lorry could not get down the narrow village lanes it was no trouble for the driver to deliver it the remainder of the distance by Fork lift truck. Unpacking was straight forward but a bit of concentration needed to match pieces to the list supplied, as they are not marked or numbered. Once the initial layer of the cabin was laid, and it was ensured that all was square, building progressed quickly. Unfortunately we did have two important pieces that were a bit warped. Namely the first layer of the back wall and the main purlin. However these problems were overcome, and all progressed well. One observation is that once the order for the log cabin is placed it would be helpful to have the building instructions sent before hand to enable base planning to be easier. I was VERY impressed with the TUIN web site and all of the info that was available. Would certainly recommend Tuin Log Cabins to anyone. To my knowledge there are three in our small village, and all recipients are very pleased with the product.”
“I am so pleased with my choice of Cabin from Tuin. The process of ordering, receiving and constructing the Cabin has been very straightforward and indeed an overall pleasurable experience. The delivery of all the component parts was an efficient operation carried out by Brian a most helpful and courteous man. I was able to unpack and identify all the different pieces ready for the construction to begin at the weekend. The most testing part of the build was correcting the levels of the concrete base pad but once that was achieved the timbers just slotted together like clockwork. We finished day one with a lovely solid cabin and completed the laying of roof shingles in a further half a day. Since then I have been building up the recommended layers of preservative and paint and must say it is looking great. The final step remaining is the installation of the floor which hopefully we will,complete within the next few days. Thanks Tuin for a great produc and a great service.”
“As a 70 year old working on my own during one of the wettest and windiest summers I can remember, I was delighted at how straightforward the building process turned out to be. Although you will want to get started immediately, it is absolutely essential to take time to read all of the information provided, in particular the extra instructions that come with the kit. I decided that I knew exactly how to construct the door frame and when I realised I had done it incorrectly I had to go back a stage and then read the instructions! The cabin is now finished and I'm delighted at the quality and appearance. The components are very well machined and fit together perfectly. There is plenty of spare material so you can choose the best bits. This is particularly true of the floor boards. I had 10 boards more than I actually needed so was able to pick out the best ones. I would have appreciated a video showing the different ways of constructing the floor as the printed instructions are a bit ambiguous and difficult to understand but I managed to complete it in the end. In conclusion - an excellent product, good value for money and fun to construct when it's not raining”
“I received my Chloe Log cabin on Monday11th September. The driver was brilliant and efficient. We started to erect it at 10am on Saturday and it was completed by 17.30pm the same day. Very Pleased with it. It is solid and rigid and fitted togewtner very well.”
“Hello tuin The Chloe cabin is just what we were looking for must say the whole experience was easy from start to finish The staff at tuin are very helpful and friendly Walpole's delivery was excellent with a big plus in driver Dave he was a gem with nothing a problem (well done Dave) the cabin was erected to roof stage in one day with all bits going together really well the secret is to have the base level an square and there should be no problems Doors hung perfect with small adjustment which was easy All in all a great product from a great company with great delivery service Well done to all and we will enjoy many days and nights in the cabin with our family and friends Thank you Willie and Hazel Mackintosh (Highlands of Scotland)”
“I have been pleasantly surprised what a hassle free experience this was.The website was easy to use and the amount of information extremely useful .The log cabin is great good quality,easy to put together(mostly)and looks fantastic .There were however a couple of small issues,some of the instructions were a bit vague and maybe a dedicated pack of ridge shingles with straight edges.These gripes are only minor and I'm reality happy with my cabin”
“I spent a lot of time researching cabins and decided on the Chloe - great decision. Very pleased with the quality for the price, great service from start to finish, quick responses to my questions, with helpful advice - an all round good company to deal with. Based on my research, I suspect I could have paid a lot more for something not significantly better, if at all. Be prepared to add a fair amount to the cost for good quality treatment and insulation/flooring depending upon your choices, but will still be great value compared to other options. Chose to have the cabin installed - used Philip Osario, a Tuin recommended installer - also great service.”
