“An exceptional service from start to finish. I purchased the Chloe Log Cabin. I was particularly impressed with the delivery service as most other companies only offer kerbside which mean you have to man handle a tonne of wood. The delivery courier was excellent and deliver our large pallet onto the drive with a forklift. The packaging was excellent and we had no damage at all. Although the instructions are vague you can follow tips from the online videos which were a great help. So pleased with my new cabin which looks great. I would recommend Tuin to anyone interested in this type of product”
“We recently purchased and built the Chloe log cabin from Tuin. From first contact with Tuin they have always been excellent and very helpful with any questions we had during the ordering/delivery process. We ordered an additional window to go with the cabin but we were informed that it was out of stock when we wanted the cabin delivered. We were given the choice to either delay the delivery of the cabin until the window came into stock or have the window delivered later, which is what we done. We were also kept fully informed on delivery of the additional window, which arrived Friday and we fitted to the cabin on Saturday with no issues. The quality of all materials supplied for the cabin were excellent and we are extremely pleased with the quality and build of the completed cabin, which is now our garden bar! The website is so informative there is literally nothing that you won't find the answer to on the website if you have any problems with the build of the cabin. We printed off various sections from the website as additional instructions to use when building the cabin. We only had one issue, which was with the double doors, as we built onto the additional hardwood foundation beam, which gave a few head scratching moments with the double doors, but nothing that we could not overcome. All in all, we are extremely pleased with the quality of the finished cabin, the helpfulness of everyone at Tuin, the value for money and information available on the website and would not hesitate in recommending Tuin and their log cabins to anyone thinking of purchasing one from them.”
“I purchased the Chloe cabin along with an annex shed. I intend to use the cabin as a workshop/garden bar and the annex as a shed for tools etc... Both are superb, very impressed with the quality and ease of assembly. They are both a perfect size and have transformed the garden. Several neighbours are now looking at one as well! Delivery was just as straight forward and accommodating. Highly recommended products. I also purchased air vents which are exactly what I expected. Thanks Tuin, next order will be an archway :-)”
“Absolutely delighted with my cabin. Had to put off delivery for 2 weeks, because my base wasn't ready, but this was no problem for tuin. Easy to build, anything you were unsure of, you tube was there to help.”
“After looking at UK based log cabins was recommended this company from a friend at work who has one, so went with his advice, glad we did the delivery was great theres no place the driver cant get to, most of it was on a pallet which was protected with plastic which was great because it was raining, putting it up was so easy took a couple of days did it on my own, the quality is high, would highly recommend.”
“I started my log cabin journey at a local garden centre, who wanted twice the price for the eventual cost of the Chloe. It's been three months since it was built and I haven't looked back. Fantastic purchase. Being used as a garden office with a single oil heater (1000w) and plenty space for a corner sofa bed and a couple of bookcases. My only regret was not noticing the cabin can come pre-treated! This is a must as staining is really hard going and messy (with young kids around) especially in the colder months (getting dry and warm enough temps). Tip: Don't stain the inside walls with an oil-based stain - the smell is still quite strong now. The shingles look fab and the air vents and storm kits too. I opted for mini-flo plast guttering which fits in nice too. If like me you don't really know much - just ask the Tuin staff. They were always quick to reply and never laughed at my questions! Over-all a very happy customer!”
“We are extremely pleased with our Chloe Log Cabin. The size is perfect to fit in our garden. I have been impressed with all aspects of Placing the order, very easy and my questions answered. Delivery on schedule, and the driver was "Excellent" nothing to much trouble, and his driving skill had to be seen to be believed. After sales service is first class, I had one piece missing, which was mailed to me immediately with no hassle. The ease of building the log cabin, the Youtube videos and very clear instructions made it a breeze. Superb quality, the cabin looks absolutely great now its up and ready to use. I can highly recommend Tuin”
“Chloe arrived when she said she would, driver very accommodating. Took about two nights and one day to get structure up and another full day putting on the shingles. Looking good just now waiting for some better weather to get her painted. Went together without any major hitches, just followed the online instructions and hey presto! Got two additional windows which fitted well after much measuring and remeasuring before cutting out. Very pleased with the quality of the product.”
