“I purchased the Palma Log Cabin in early January and it was constructed a week ago. Overall I am really pleased with the product, I think it looks great and I thought the price was positively comparable with a traditional shed of a similar size and quality. There were a couple of minor problems, there was no handle and lock with the delivery. Also we were short of shingles. The company maintain we didnt put them on correctly which I would dispute but perhaps we could agree to disagree. However, every small issue was dealt with promptly and efficiently by the company, I have no complaints at all. With regard to erecting it, I would suggest it would take two people if you have not done it before, the best part of 2.5/3 days. I had to get someone in as I have a broken shoulder and they were impressed by the quality of the material. Overall I am impressed by what I have and very pleased with the after care by the firm. I would add that the delivery guy (Paul I think, bearded and huge) was excellent, it didnt arrive until 1900Hrs and he couldnt have been more helpful, I needed it placed in a small garage and he was more than happy to help, nice bloke.”
“My Palma log cabin was delivered by Harry, what a lovely man. He parked his lorry up about 1/2 a mile away and delivered my Log cabin on his forklift. Harry was very helpful and positioned the unit exactly on my drive. My log cabin is now 90% assembled, the floor needs to be fitted and wood treatment needs to be done after that. What a fantastic building, following the assembly video made this job so easy it was just like a giant jigsaw. Main building and t&g roof on in 6hrs. shingles put on next day. Thanks for a great building, great service, great quality and fantastic price. From start to finish an excellent experience. he placed the”
“I was about to order a cabin from ******* when the Palma came up up with free shingles. It was a no brainer for me. Thicker walls, better roof material, quicker lead time etc. I am so glad I did, it's great! The delivery was prompt, and the driver couldn't be any more accommodating getting it to my home. It went up very well, but you need to watch and re-watch the Youtube videos to compliment the instruction book and drawings. Would definitely recommend Tuin log cabins. The only slight disappointment is that the very solid building is let down by the doors. It would be very easy to break in to it. Additional work required here.”
“I purchased a Palma log cabin in may from Tuin. I can tell anyone this company and these log cabins are the real deal. Quality in every aspect of business from sale to delivery. Fantastic prices and a cabin to suit everyone. Contact at every point of the transaction they even ring you when they are an hour away from droping the order at your door. Then to cap it all these cabins are really easy to build, no screws no brakets just slot together logs until the roof, which requires the knowledge of how to use a hammer. Definatley 100% use this company if you want a log cabin Well done Tuin a pleasure doing business with you”
“i would like to say thank you to the Tuin team for all the online help and like to add that I'm 100 pleased with my cabin easy to erect and good quality wood that will last for years with the right preserver delivery was prompt and the driver was ferry helpful thanks Tuin”
“from start to finish, sales office delivery driver & the product, now built has been excellent, & have no hesitation in passing your details on cheers frank”
“From start to finish the service was excellent, the benefit of having an out of hours email service while building the summerhouse was invaluable and the replies were always very quick. Delivery was quick and efficient and on time ! The product was well packaged and went together like a dream, it came with spare pieces just in case as well. Now all completed it looks fantastic - and the price was good too !”
