“Overall I'm very pleased with the Palma cabin! I will get the minor negatives out of the way first as they are few, on delivery one of the tantalised floor bearers was broken, I emailed tuin and a new one was sent out within a couple of days, with under 6 months use the barrel in the door cylinder failed and came out completely with the key attached! again I contacted tuin and they sent me a replacement, now you just can't beat customer service like that. Unfortunately today the replacement barrel has now broken & it will need replacing again, maybe some better quality hardware is needed as I have the cabin set up as my home workshop and use it daily and not as a typical shed. That's the so called bad points... Other than that all I can say is I'm over the moon with the value for money, quality, & ease of construction & I'm sure the cabin will last for years to come with very little maintenance other than a lick of paint every few years. I shopped around to see what other brands had to offer before choosing tuin and I'm glad I did, there customer service has been great and I couldn't recommend them enough to anyone & If you get one of these cabins I'm sure you won't be disappointed.”
“Firstly the quality of all the timber, especially the logs is impressive, perfectly fitting joints and a lovely smooth finish, the only problem i encountered with the cabin build was that the gable ends were 5mm proud of the side logs, but soon sorted that with the electric planer. The roof boards ended up fitting millimetre perfect, bearing testament to the meticulous and laborious levelling of the slab base, well worth the effort. The online videos are invaluable for locating the trim positions, (not mentioned in the instruction booklet) and very helpful in the shingle fitting, (watched multiple times), and Richards tip for turning the first shingles over makes for a neat finish, with the top surface showing below, also i found myself taking my time to truly extract every enjoyable moment, for what was a rewarding build experience. I am overall very impressed with the product quality and level of service and i will certainly be highly recommending Tuin to all and insundry.”
“The Palma log cabin is and looks amazing very high standard of quality, if you have quite good diy knowledge with two people this is a breeze to put up. Delivery was delayed due to missing ferry but was kept up to date with information. Delivery driver was cheery bloke and did his best to help. Many thanks Tuin you will be highly recommended by me.”
“first of all I will start with the delivery, the guy was fantastic he managed to get the package on the drive safe from traffic first class, it stopped on drive 3 weeks until I got the time to move in the garage again well packaged no leakage. All parts intact, quality was brill very well manufactured and went up a dream well done tuin and also fantastic service thanks jeff”
“Excellent service and quality, and the quantities were very good we had more than enough roof shingles and roofing boards, the tongue and grove floor boards that came with it not all of them were the best condition but overall we are very pleased with our Palma 4m x 4m and would no hesitation in coming back again. Thank you very much.”
“we are very very impressed with with both the service and product easy to order turned up a day earlier then expected and easy to use instructions and the end result is amazing and so was the price, thoroughly recommend”
“Update to my previous comment. I have now assembled the cabin. Easy job, took me on my own about 2.5 days approx. Very good quality, one or two slightly warped pieces of wood but easily corrected as explained in Tuin's videos. One slight issue which I got over was that the gable ends were slightly proud of the purlins which left slight gaps and meant the roof line was a little uneven. I could have planed the gables or packed up the purlins but just went ahead and laid the roof - hardly noticeable but thought I should mention it. Very good quality cabin. No complaints at all. One construction tip - personal choice really but I chose to clamp the roof shingles at the lower edge under the piece of wood provided, to reduce the risk of them being blown up should we ever get a bad enough storm. You do get a number of odds and ends of timber, some of it is spare but most is used around the roof edging and there is no explanation of this anywhere. I found out what went where by watching the videos carefully and could see where the various pieces went. I hope this is helpful to future builders of the cabin. Recommended.”
